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A time-out occurred while communicating with the server. Account: 'mail.freeola.net', Server: 'mail.freeola.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19
Anyone else getting this?
This is really very poor service, something's obviously seriously wrong at Freeola, I reckon two or three failures a week lasting more than a couple of hours on average for the last month?
Get your act together guys, people are reliant on this service and suddenly it's gone to hell in a handbasket.
Task 'mail.freeola.net - Receiving' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'
How I am supposed to run a business with all these outages! Is it really too much to expect the reliable service I've been afforded in the past. Apologies for inconvenience caused are really beginning to wear thin now.
Laura
Morning Butch and Hmmm....thanks for the advice, but the outgoing settings are for the smtp-auth server.
Have you 'double-checked' them?
You will remember when I was recently setting up my phone I mixed an account number and email address up to embarrass myself! As I mentioned, you also need to use 'authentication' on the outgoing server.
Not the best time to be performing email troubleshooting when there's another general email problem though...
[s]Hmmm...[/s]
Are you looked at the server stats DL generates or what you think his ADSL login details [i]should be?[/i]
We can see what customers are connecting with.
Dragonlance wrote:
His new IP is not Freeola...so is this the reason? or should he still be able to send and receive regardless?
Get him to connect using the smtp-auth server, should be ok then.
What's the address of the outgoing server he's using?
This will need to be Freeola's 'auth' server on a non-Freeola connection with corresponding authentication settings etc.
[s]Hmmm...[/s]
May call this post 'Email Problems Again...'
Freeola/GetDotted have hosted my domain for nearly 11 years now. It has five associated email addresses. One of these addresses is an address used by one of my sons. He recently moved and is now having problems 'sending' emails using this address...he can receive!
Everything checks out...settings etc and we can even 'ping' Freeola smtp server and receive a positive response. But still no send!
His new IP is not Freeola...so is this the reason? or should he still be able to send and receive regardless?