Freeola Customer Forum
Safety & Guidelines

Our forums are professionally moderated and monitored as we want them to be safe for children and families to visit. We do not allow swearing, abusive posts, racism or any other illegal activity; to view a copy of our rules please click here. While we wish to keep this forum family friendly, it is best to use the following tips to ensure your safety.

Remember - everyone you meet is a stranger and may not be who they claim to be.

Never give out your details to people you don't know:

  • Use a nickname and not your real name.
  • Don't tell anyone your address, or give away any credit/debit card information.
  • If you go to school, don't say what school or where it is.
  • Do not post private e-mail addresses on the forums. If you do post an address, use one you don't mind deleting if you get sent spam.

Remember, if in doubt, do not give out any personal information whatsoever.

Do not arrange to meet up with people you meet on the forums unless you already know them. If you do go to meet them, always take someone else with you and let another person know where you are going!

If you view something that you find offensive in any way, please use the 'report post' feature on the thread and we will remove it.

If you find one of our members annoying then use our handy ignore feature. You will then not see any of their posts.

Do not follow links posted in the forums unless you are sure you want to. We cannot guarantee content of external sites.

Freeola does not pass on any information to third parties. To view our privacy policy click here.

Freeola & GetDotted are rated

Check out some of our customer testimonials below:

A Big Thank You!!
The service and attitude from all your people was exceptional, and their practical help was delivered with patience and good humour. So a big thank you to all concerned, an...

View More Testimonials

Efficient and Helpful!
Just a note to state that Freeola's support staff have been extremely effecient, helpful, and friendly. I was truly satisfied with the service and attention I received. ...

View More Testimonials

Need some help? Give us a call on 01376 55 60 60

Go to Support Centre
Feedback Hide Feedback Tab

Live Chat is offline

Live Chat is available:
9am to 6:30pm Monday to Friday (excluding bank holidays).

01376 55 60 60

Send us a ticket.

It appears you are using an old browser, as such, some parts of the Freeola and Getdotted site will not work as intended. Using the latest version of your browser, or another browser such as Google Chrome, Mozilla Firefox, or Opera will provide a better, safer browsing experience for you.