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Hi Guys,Been experiencing a problem when trying to receive my emails (since last night).Just get the following message :
A time-out occurred while communicating with the server. Account: 'mail.freeola.net', Server: 'mail.freeola.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19
Anyone else getting this?
A time-out occurred while communicating with the server. Account: 'mail.freeola.net', Server: 'mail.freeola.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19
Anyone else getting this?
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The email service is currently running as normal. If you are having problems with email then please raise a support ticket and do not swear on these forums.
When are these email issues going to be sorted out. Get some engineers in there who know what they are doing.
I'm foolishly paying freeola money every month for broadband with no email most of the time.
I'm foolishly paying freeola money every month for broadband with no email most of the time.
pete_21 wrote:
Thanks again Hmmm,just read you're guide (very helpful).I will wait a few days and see if my profile recovers,if I see no improvement after this time I'll raise a ticket.I can just about use my connection for web browsing/email but not much else as it's painfully slow at the moment.
Have you checked your current connection speed (sync) in the router to make sure that's normal?
If it's still low for some reason your IP Profile won't recover.
Thanks again Hmmm,just read you're guide (very helpful).I will wait a few days and see if my profile recovers,if I see no improvement after this time I'll raise a ticket.I can just about use my connection for web browsing/email but not much else as it's painfully slow at the moment.
Have you checked your current connection speed (sync) in the router to make sure that's normal?
If it's still low for some reason your IP Profile won't recover.
[s]Hmmm...[/s]
ptb wrote:
Thanks all. Address surpised me when I was first given it, but it has worked from then to now, so who was I to argue.
Apologies for leaping to conclusions that the service was down; unfortunately that is Occam's razor at the current time.
Will circulate the endorced address.
Glad to hear you are up and running again :¬)
Had to Google the Occam's razor bit!
I didn't realise your address was one you could previously use - I wonder who's changed something without letting on?
Thanks all. Address surpised me when I was first given it, but it has worked from then to now, so who was I to argue.
Apologies for leaping to conclusions that the service was down; unfortunately that is Occam's razor at the current time.
Will circulate the endorced address.
Glad to hear you are up and running again :¬)
Had to Google the Occam's razor bit!
I didn't realise your address was one you could previously use - I wonder who's changed something without letting on?
[s]Hmmm...[/s]
Hmmm... wrote:
If your router has now reconnected at your normal speeds then you won't see an immediate improvement in throughput/use until your IP Profile recovers! This can take 'up to' five days but often happens much quicker. see my previous link for details :¬)
Thanks again Hmmm,just read you're guide (very helpful).I will wait a few days and see if my profile recovers,if I see no improvement after this time I'll raise a ticket.I can just about use my connection for web browsing/email but not much else as it's painfully slow at the moment.
If your router has now reconnected at your normal speeds then you won't see an immediate improvement in throughput/use until your IP Profile recovers! This can take 'up to' five days but often happens much quicker. see my previous link for details :¬)
[s]Hmmm...[/s]Thanks again Hmmm,just read you're guide (very helpful).I will wait a few days and see if my profile recovers,if I see no improvement after this time I'll raise a ticket.I can just about use my connection for web browsing/email but not much else as it's painfully slow at the moment.
Thanks all. Address surpised me when I was first given it, but it has worked from then to now, so who was I to argue.
Apologies for leaping to conclusions that the service was down; unfortunately that is Occam's razor at the current time.
Will circulate the endorced address.
Apologies for leaping to conclusions that the service was down; unfortunately that is Occam's razor at the current time.
Will circulate the endorced address.
Hi ptb,
I'm not entirely sure why mail.freeola.net is not accessible, though I imagine it's because a few changes and tweaks are being made.
You can use the alternative address of http://freeola.com/webmail/ which will do the same thing, and I recommend you use this as your permanent Webmail Login screen.
I'm not entirely sure why mail.freeola.net is not accessible, though I imagine it's because a few changes and tweaks are being made.
You can use the alternative address of http://freeola.com/webmail/ which will do the same thing, and I recommend you use this as your permanent Webmail Login screen.
That's the incoming mail server address! :¬)
Try http://freeola.com/webmail for Freeola Webmail
Try http://freeola.com/webmail for Freeola Webmail
[s]Hmmm...[/s]
Thanks for response. AS you saw I had also gone through the correct channels. Webmail seems available going through control panel links, but mail.freeola.net address is unavailable. Has the URL changed.
Afternoon all.....cannot report any problems with webmail for me....just accessed it perfectly - straightforward and efficient :¬)
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