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Needless to say i'm not a happy bunny at the moment
And what do you mean exactly when you say you can't get it to connect?
That really wouldn't be possible.
Anyway, since the last time you used it, are you using a different network adapter?
I really wouldn't be able to explain how you managed to get it to work without registering the MAC address, it isn't supposed to be possible, but you never know with Blueyonder, maybe they just had a problem with that part of the system in your area.