Viewing Thread:
"Freeola Email Service"

Morning all.

I appreciate people will be busy this morning but it someone could provide a likely ETA for normal service it would be much appreciated - either on the Status page or here?

Thanks in advance.
NB. twitter.com/Freeola would work well for Service updates and if the outage was affecting your website you could still reach the world :¬)
[s]Hmmm...[/s]

I'm sorry, people asked for updates so I provided them here.

but its nice to see you have the time to spend here reading the posts every few minutes as a distraction from fixing the problem.

I would recommend using a fully fault tolerant system then.

Email always has been and always will be non guaranteed.

You have no one to blame if an email is not delivered. There are messaging solutions which do have guaranteed delivery. But they cost BIG bucks.

yeah its tough not having emails, but life moves on. Give the guys a break and let then do there best to get this sorted


World Air Group wrote:
> i currently have a helicopter in transit with a life threatening
> neo-natal transfer from opposite ends of the country, and our
> medical team are having to convey information via mobile phone!!
> not good a) when in the air and b) when theres equipment that can
> be interfered with such signals. all because of issues with
> email!!! LOL
>
> i certainly hope this never happens again. Again I am accountable
> to a hospital and also the childs parents!

still have to worry about whether the emails have been stacking or completely lost.

"free month" idea sounds good to me.

cjh wrote:
> Eccles:
> "Unless you have a huge email infrastructure
> (cloud)..."
>
> There's an app
> for that :)

Even Google can't get it right.

yes I missed the post I was busy looking for a new ISP

I totally understand Freeolas side as well and its out of their hands. but Freeola should be putting the pressure on their third party engineers. We cannot do that. Regular updates would be appreciated as well as a free month service or something for the inconvenience. Eccles I hope your management are monitoring this.

At the end of the day this chat is just a way of us all letting out frustration and hoping someone is listening!! wonder how many friendships maybe formed through all us chatting here today!! LOL

Eccles:
"Unless you have a huge email infrastructure (cloud)..."

There's an app for that :)

how would you send email in the air with out a similar signal

diktat wrote:
> if your sued for damages you know where to send the bill
>
> World Air Group wrote:
> i currently have a helicopter in transit with a life threatening
> neo-natal transfer from opposite ends of the country, and our
> medical team are having to convey information via mobile phone!!
> not good a) when in the air and b) when theres equipment that
> can
> be interfered with such signals. all because of issues with
> email!!! LOL
>
> i certainly hope this never happens again. Again I am
> accountable
> to a hospital and also the childs parents!

point taken but 7 mins later it went from "should be upto an hour" to no idea again

Eccles wrote:
> My update clearly said should in italics when saying it
> should be up in an hour. As it is there are problems with the
> RAID array which is in place to act a backup to try and prevent
> this happening again. We need to try and get this right or we'll
> be back to square 1 when the server goes online.