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Morning all.
I appreciate people will be busy this morning but it someone could provide a likely ETA for normal service it would be much appreciated - either on the Status page or here?
Thanks in advance.
NB. twitter.com/Freeola would work well for Service updates and if the outage was affecting your website you could still reach the world :¬)
I appreciate people will be busy this morning but it someone could provide a likely ETA for normal service it would be much appreciated - either on the Status page or here?
Thanks in advance.
NB. twitter.com/Freeola would work well for Service updates and if the outage was affecting your website you could still reach the world :¬)
[s]Hmmm...[/s] Page:
lets not hope we are sitting here same time tomorrow having the same conversations getting one sentence updates from freeola every 6 hours.
where is the top man? surely in extreme / unusual circumstances like this we deserve with respect to Eccles more than IT helpdesk giving an update.. Or is Eccles the MD too?
where is the top man? surely in extreme / unusual circumstances like this we deserve with respect to Eccles more than IT helpdesk giving an update.. Or is Eccles the MD too?
No - why would I do that? where is the comparrision here like? I have been a freeola customer for many many years and know the track record things go wrong from time to time and they fix them.
Your new on here only 7 posts so am guessing all 7 posts are on this thread
Digi
Your new on here only 7 posts so am guessing all 7 posts are on this thread
Digi
Would you like to lend me £10,000?
Digitrader wrote:
> I trust them - if they say they are on the case then I beleive
> them - I dont for a minute think they are sitting doing nothing
> about it.
>
> Digi
>
> Optimus wrote:
> How do you know they are doing something?
>
> Digitrader wrote:
> I thought bytme had a very valid point there actually and
> getting
> back on track Eccles and his management team are doing some
> thing
>
>
> The problem is yours as well as you appear not to have a back up
> plan in place for this very senario!
>
> Digi
>
> World Air Group wrote:
> byteme - why are you taking your frustrations out on me!???
>
> we have a very efficient and very rigid system in place. what
> you
> seem to fail to understand this problem is not ours - its
> someone
> elses. also perhaps you need reminding how many medical devices
> and equipments actually rely on a hard disk!
>
> getting back on track - yes the management should be doing
> something now, as mentioned in my previous posts.
Digitrader wrote:
> I trust them - if they say they are on the case then I beleive
> them - I dont for a minute think they are sitting doing nothing
> about it.
>
> Digi
>
> Optimus wrote:
> How do you know they are doing something?
>
> Digitrader wrote:
> I thought bytme had a very valid point there actually and
> getting
> back on track Eccles and his management team are doing some
> thing
>
>
> The problem is yours as well as you appear not to have a back up
> plan in place for this very senario!
>
> Digi
>
> World Air Group wrote:
> byteme - why are you taking your frustrations out on me!???
>
> we have a very efficient and very rigid system in place. what
> you
> seem to fail to understand this problem is not ours - its
> someone
> elses. also perhaps you need reminding how many medical devices
> and equipments actually rely on a hard disk!
>
> getting back on track - yes the management should be doing
> something now, as mentioned in my previous posts.
I trust them - if they say they are on the case then I beleive them - I dont for a minute think they are sitting doing nothing about it.
Digi
Optimus wrote:
> How do you know they are doing something?
>
> Digitrader wrote:
> I thought bytme had a very valid point there actually and
> getting
> back on track Eccles and his management team are doing some
> thing
>
>
> The problem is yours as well as you appear not to have a back up
> plan in place for this very senario!
>
> Digi
>
> World Air Group wrote:
> byteme - why are you taking your frustrations out on me!???
>
> we have a very efficient and very rigid system in place. what
> you
> seem to fail to understand this problem is not ours - its
> someone
> elses. also perhaps you need reminding how many medical devices
> and equipments actually rely on a hard disk!
>
> getting back on track - yes the management should be doing
> something now, as mentioned in my previous posts.
Digi
Optimus wrote:
> How do you know they are doing something?
>
> Digitrader wrote:
> I thought bytme had a very valid point there actually and
> getting
> back on track Eccles and his management team are doing some
> thing
>
>
> The problem is yours as well as you appear not to have a back up
> plan in place for this very senario!
>
> Digi
>
> World Air Group wrote:
> byteme - why are you taking your frustrations out on me!???
>
> we have a very efficient and very rigid system in place. what
> you
> seem to fail to understand this problem is not ours - its
> someone
> elses. also perhaps you need reminding how many medical devices
> and equipments actually rely on a hard disk!
>
> getting back on track - yes the management should be doing
> something now, as mentioned in my previous posts.
How do you know they are doing something?
Digitrader wrote:
> I thought bytme had a very valid point there actually and getting
> back on track Eccles and his management team are doing some thing
>
>
> The problem is yours as well as you appear not to have a back up
> plan in place for this very senario!
>
> Digi
>
> World Air Group wrote:
> byteme - why are you taking your frustrations out on me!???
>
> we have a very efficient and very rigid system in place. what
> you
> seem to fail to understand this problem is not ours - its
> someone
> elses. also perhaps you need reminding how many medical devices
> and equipments actually rely on a hard disk!
>
> getting back on track - yes the management should be doing
> something now, as mentioned in my previous posts.
Digitrader wrote:
> I thought bytme had a very valid point there actually and getting
> back on track Eccles and his management team are doing some thing
>
>
> The problem is yours as well as you appear not to have a back up
> plan in place for this very senario!
>
> Digi
>
> World Air Group wrote:
> byteme - why are you taking your frustrations out on me!???
>
> we have a very efficient and very rigid system in place. what
> you
> seem to fail to understand this problem is not ours - its
> someone
> elses. also perhaps you need reminding how many medical devices
> and equipments actually rely on a hard disk!
>
> getting back on track - yes the management should be doing
> something now, as mentioned in my previous posts.
I thought bytme had a very valid point there actually and getting back on track Eccles and his management team are doing some thing
The problem is yours as well as you appear not to have a back up plan in place for this very senario!
Digi
World Air Group wrote:
> byteme - why are you taking your frustrations out on me!???
>
> we have a very efficient and very rigid system in place. what you
> seem to fail to understand this problem is not ours - its someone
> elses. also perhaps you need reminding how many medical devices
> and equipments actually rely on a hard disk!
>
> getting back on track - yes the management should be doing
> something now, as mentioned in my previous posts.
The problem is yours as well as you appear not to have a back up plan in place for this very senario!
Digi
World Air Group wrote:
> byteme - why are you taking your frustrations out on me!???
>
> we have a very efficient and very rigid system in place. what you
> seem to fail to understand this problem is not ours - its someone
> elses. also perhaps you need reminding how many medical devices
> and equipments actually rely on a hard disk!
>
> getting back on track - yes the management should be doing
> something now, as mentioned in my previous posts.
Digitrader wrote “and to the other forum question no am not related to Eccles as far as I know “
…and exhibits enormous faith in a company that has provided little or no evidence of problem resolution....
I was getting the feeling that only Freeola had problems - I hope those that moved away didnt go to this ISP or they will be right upset now lol
They have admitted there is a problem and they are trying to resolve it - what more can they do?
As I said I doubt its them that are fixing it ...
I know a friend who is with BT Business broadband his email was not working for 3 weeks!
....., do you honestly think they are sitting in Freeola towers doing nothing about this?
....I do beleive that Freeola have done every thing to chase this up ....
But as Eccles said they have had many unforseen problems, lets face it how many times have gone to do a 5 min job and it takes 2 days to complete and after all who has a spare email server sitting on the shelve?
...Freeola are very near the top and actually are top on some sectors, and when you call them they are ALWAYS polite and are UK based and not sat away in some call centre in India.
... I appreciate that the delay is out of your hands and I know that you (Freeola) are doing all you can to expediate (word of the day on the forum) normal service for us all.
…and exhibits enormous faith in a company that has provided little or no evidence of problem resolution....
I was getting the feeling that only Freeola had problems - I hope those that moved away didnt go to this ISP or they will be right upset now lol
They have admitted there is a problem and they are trying to resolve it - what more can they do?
As I said I doubt its them that are fixing it ...
I know a friend who is with BT Business broadband his email was not working for 3 weeks!
....., do you honestly think they are sitting in Freeola towers doing nothing about this?
....I do beleive that Freeola have done every thing to chase this up ....
But as Eccles said they have had many unforseen problems, lets face it how many times have gone to do a 5 min job and it takes 2 days to complete and after all who has a spare email server sitting on the shelve?
...Freeola are very near the top and actually are top on some sectors, and when you call them they are ALWAYS polite and are UK based and not sat away in some call centre in India.
... I appreciate that the delay is out of your hands and I know that you (Freeola) are doing all you can to expediate (word of the day on the forum) normal service for us all.
Be fair to them, they probably haven't got any email...
Yeah it did that with me to CJH you didnt imagine it
byteme - why are you taking your frustrations out on me!???
we have a very efficient and very rigid system in place. what you seem to fail to understand this problem is not ours - its someone elses. also perhaps you need reminding how many medical devices and equipments actually rely on a hard disk!
getting back on track - yes the management should be doing something now, as mentioned in my previous posts.
we have a very efficient and very rigid system in place. what you seem to fail to understand this problem is not ours - its someone elses. also perhaps you need reminding how many medical devices and equipments actually rely on a hard disk!
getting back on track - yes the management should be doing something now, as mentioned in my previous posts.
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