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"Email Problems"

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Tue 22/02/11 at 07:41
Regular
"I like turtles"
Posts: 5,368
Hi Guys,Been experiencing a problem when trying to receive my emails (since last night).Just get the following message :

A time-out occurred while communicating with the server. Account: 'mail.freeola.net', Server: 'mail.freeola.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19

Anyone else getting this?
Thu 07/04/11 at 09:02
Moderator
"Are you sure?"
Posts: 5,000
webcity1 wrote:
actually sorry it was 18th January. I have checked the headers - they all indicate 18th January as well. I hope this is not one of many backed up emails. Oh well no way to know I suppose.


If no one else sees this problem then I'm hoping the problem wasn't at Freeola's end! The sender could possibly have had the email stuck/sitting in their outbox for whatever reason and only just managed to successfully send it.

Well I hope that's the reason anyway!
[s]Hmmm...[/s]
Wed 06/04/11 at 23:32
Regular
"a pint of plain..."
Posts: 103
actually sorry it was 18th January. I have checked the headers - they all indicate 18th January as well. I hope this is not one of many backed up emails. Oh well no way to know I suppose.
Wed 06/04/11 at 17:22
Moderator
"Are you sure?"
Posts: 5,000
webcity1 wrote:
I got an email dated 1st Jan 2011 today. Has anyone else been getting really old emails?

Hi webcity1,
that's not something I've seen (yet!) - have you looked at the actual email Headers to see what dates are mentioned in case that gives anything away?


[s]Hmmm...[/s]
Wed 06/04/11 at 16:34
Regular
"a pint of plain..."
Posts: 103
I got an email dated 1st Jan 2011 today. Has anyone else been getting really old emails?
Tue 05/04/11 at 11:26
Staff Moderator
"Freeola Ltd"
Posts: 3,299
Good point. We will have a quick look at making them a bit easier to distinguish.

EDIT: Which have been implemented already. They are minor changes that will act as a temporary fix until we run a full overhaul on the support pages in teh near future.
Tue 05/04/11 at 09:15
Moderator
"Are you sure?"
Posts: 5,000
For info...

Lots of updates on the Service Status page at the moment so it's easy to miss.

A new item mentions some maintenance this morning so it's worth reading :)



I had some problems logging into FTP last week but they only lasted a short while so I didn't mention it (too scared :P).
[s]Hmmm...[/s]
Mon 04/04/11 at 16:31
Regular
"Feather edged ..."
Posts: 8,536
And mine :)
Mon 04/04/11 at 15:49
Regular
"I like turtles"
Posts: 5,368
Mine seems to be working OK?
Mon 04/04/11 at 15:10
Regular
Posts: 44
Email seemed to have been restored... now alas... it's gone down again! :(
Mon 04/04/11 at 14:24
Regular
"Feather edged ..."
Posts: 8,536
No probs Hmmm :)

Can sympathise with you and 'your situation' .... but mine seem to be sticking with me and are prepared to sit it out :) But then, I don't have nearly as many clients as you do.

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