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I appreciate people will be busy this morning but it someone could provide a likely ETA for normal service it would be much appreciated - either on the Status page or here?
Thanks in advance.
NB. twitter.com/Freeola would work well for Service updates and if the outage was affecting your website you could still reach the world :¬)
[s]Hmmm...[/s]
> digtrader you failed to tell us all your a moderator on freeola
> with the website stuff! therefore its no wonder your posts seem
> to be partly biased with Freeola!
bit odd how he talks of freeola in the third person then. he isnt ashamed of them is he?
Digitrader wrote:
> There is no pleasing some folk is there - now you slagging the
> updates and you complain when you dont get an update, they cant
> win with you can they
>
>
> Optimus wrote:
> Good news - what do you think Digit rader?
> Problem will be gone in three days from happening!
>
> When the replacement e-mail server is in place, and the e-mail
> service is functioning again, please be aware that your mailbox
> may be empty at first. Please allow up to 48 hours from the
> restoration of the e-mail service, while we endeavor to transfer
> messages from the old server to the new server's mailboxes.
diktat wrote:
> World Air Group wrote:
> digtrader you failed to tell us all your a moderator on freeola
> with the website stuff! therefore its no wonder your posts seem
> to be partly biased with Freeola!
>
> bit odd how he talks of freeola in the third person then. he isnt
> ashamed of them is he?
Digitrader wrote:
> I have never hid from you that I am a moderator - regular chat
> user would know this by the colour of the font used , being a
> moderator has not stopped me complaining in the past nor will it
> in the future, that said why would I be ashamed of Freeola they
> have provided me with many years of good service, I hear many
> horror storys from friends about BT, Tiscali etc etc etc about
> how bad there customer service is and think how lucky we have
> been with Freeola, yes they have the odd outage but a lot less
> than other ISPs
>
>
> diktat wrote:
> World Air Group wrote:
> digtrader you failed to tell us all your a moderator on freeola
> with the website stuff! therefore its no wonder your posts seem
> to be partly biased with Freeola!
>
> bit odd how he talks of freeola in the third person then. he
> isnt
> ashamed of them is he?
I'm another forum moderator by the way :¬)
Digitrader is just a keen Freeola user like me, to those that are asking. 'Moderator' status on these forums just goes to show some users are more frequent and involved members of this forum.
I'm nothing to do with Freeola apart from having well over 100 domains with them and numerous ADSL lines and happy to recommend and use their services.
If you look through my previous posts you will find that I am nearly ALWAYS first to pull up Freeola when there are Service issues - but some of the newbies here seem to be getting rather silly.
Yes this is hurting, my business and those that I support aren't happy but these things happen and I'm sure lessons will be learnt.
To those with life saving mission critical services depending on Freeola's email service I would suggest you should be using a provider that gives an SLA.
The difference between Freeola and other larger companies is that there is some dialogue rather than just a cold corporate 'service down' message.
[s]Hmmm...[/s]
Hmmm... wrote:
> Afternoon everyone and welcome to the forums for those that have
> only recently arrived.
>
> I'm another forum moderator by the way :¬)
> Digitrader is just a keen Freeola user like me, to those that are
> asking. 'Moderator' status on these forums just goes to show some
> users are more frequent and involved members of this forum.
> I'm nothing to do with Freeola apart from having well over 100
> domains with them and numerous ADSL lines and happy to recommend
> and use their services.
>
> If you look through my previous posts you will find that I am
> nearly ALWAYS first to pull up Freeola when there are Service
> issues - but some of the newbies here seem to be getting rather
> silly.
>
> Yes this is hurting, my business and those that I support aren't
> happy but these things happen and I'm sure lessons will be
> learnt.
>
> To those with life saving mission critical services depending on
> Freeola's email service I would suggest you should be using a
> provider that gives an SLA.
>
> The difference between Freeola and other larger companies is that
> there is some dialogue rather than just a cold corporate 'service
> down' message.
>
[s]Hmmm...[/s]
I'm not a moderator, but I am a frequent Forum user, been with Freeola for many years and will add support to anything that Hmmm and Digi have been trying to do and advise during this 'problem'.
It's happened and nearly everybody - small to large, is going to be affected, as has been shown by some of our new members. There isn't alot we can do and chucking insults may help the 'chucker' but it certainly won't mend a broken server.
I, personally, have missed a number of important emails - but what the heck - I'll have to use the telephone during the next few days to try and rectify the problems that have now mutiplied. Such is life:-)
@Hmmm and Digi, keep up the sterling work:-)