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"Xbox connection help please"

Well as some of you might have read on the general forum. I am constantly getting kicked from call of duty online matches. It is very annoying and I am hoping there may be a fix. My xbox is connected via cable from my router. Any ideas? Thank

Well i am online at home and the speed seems to be like before or a bit better possibly (880kbps lol) so not great but i cant get much better around here and im on wireless which is normally weaker for me anyway.

The test will be later on when i plat COD and hopefully with the cable connected i will not get kicked from games. If i do then thats when i come back looking for even more help lol.

Thanks again Freeola and Moto for sorting this out, been a big help this far.

thanks for the info, ill work my way through what i can. Should hopefully help me out!

I am at work now so i can't get too much info about my connection at home, still ill look at it and see if i can post details on here tonight.

Emmie87 wrote:
> Hmmm what stas would you need to try identify a problem.



Hi Emmie87,
I see Freeola are already on the case for you.

But to answer your query.
If you can try wading through my understanding adsl max post you should hopefully start to get a feel for how things work.

Use the other link I gave earlier in this thread so that you can find out your line's:
sync (connection rate/speed)
attenuation (length/quality of phone line from exchange) and
snr (signal to noise ratio).




[s]Hmmm...[/s]

cool, then i can hopefully be back on normal (or quicker) speed. It was weird, facebook, hotmail and things like that were generally fine, but gameaday and other sites just would not load!

Ah well, hopefully this will sort it all out and its all good.

Yup, just remove the power to the router for 2/3 minutes, that should do it me thinks.

The router will restore to factory settings if you hold the reset button like we did, don't do this now! :)

Shouldn't need to configure anything again, Routers generally maintain their settings after power downs.

when yo say reboot (you mean like we did on the phone - power off lol)
will i need to set up any details again or is this only when i held in the reset button?

EDIT: I will try this when i go hom, thanks for looking at it so quick : D

Hey Emmie,

I'm fairly certain I know what this issue is. When an account is migrated to Freeola and there is no record of what their BRAS profile is, some accounts find that they are capped ourside by the lowest profile possible (135, or there abouts).

Leave it with me, I'll make a call and see if I can get this resolved for you.

Otherwise try and let you know!

Edit: Made the call, this was the case. Reboot your router and you should be solved.

Hi thanks for all the help - i am with Freeola, however i need to call them today, my connection at home is so slow since the move and i need to see what the problem is, i think we were getting like 0.07MB - some sites say i should be able to get 1.5 but others say 1 - just need to know why the connection and speed now is so slow. Hopefully someone can help and just a heads up that the call is coming, didnt have a chance over the weekend with it being bank holiday.

Once i can get my connection speed back to where it should be i can look to focus on the Xbox again, Hmmm what stas would you need to try identify a problem. As you are aware i am not very technical so sorry to be a pain lol.

There's a very simple explanation. In the style of Clarkson, "Due to the unique way Microsoft is funded, their connections don't work very well".

On a more serious note, i get this all the time myself (yes, on CoD). My connection isn't the best, but i usually find myself put into a different match with the exact same people (meaning that the match host itself was the problem, and not anything to do with my connection).

3com router stats




Have you moved to Freeola today so you can also check your interleaving status?






[s]Hmmm...[/s]