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"The Pinnacle of Poor Customer Service"

Microsoft, who else.

Here is an exerpt of my telephone conversation with them earlier:

Me > Hi, I'm just calling to check progress of my reward pack

Them > Serial Number Please

* Messed around getting serial number *

Me > Tell them serial number

Them > How long has it been?

Me > A month now

Them > Well it's not on the system yet

Me > What does that mean?

Them > It means your order hasn't been processed yet

Me > Hung up

Now, to me, that is terrible. I understand that there is a 'two week' backlog, but not even putting an order on the system after a month is just disgraceful. This means, after calling back, that it will take (minimum) another 3 weeks. So overall, I will have been waiting the best part of two months (minimum) to get the big thankyou from Microsoft. Thanks a lot.

Yey my mum is working away to find me somewhere for amateur dramatics YEY

Maybe we can work something out with the governments of the two countries. See if we can get you and Jul the chance to swap citizenships. ;-))

Can I have her american resident liecence thing pweez

Got it all worked out huh ? ;-) America is a really nice place - my future mother in law however makes me more than happy to stay in England with my gf doing the moving. ;-))

I remember the lovely irish girl who was hosting the eurovision years ok she was a beauty I know I cant wait to listen to the american girls accents when I emmergrate over there

I know. ;-)) My gf's American accent never gets boring either. Very nice. ;-)

aint irish girls accents well sweet

I pressed 1 and got an Irish girl. ;-)

its true cos I pressed option 5 and got good old grayham

Oops. Wrong way around.

Option 1 = Texas
Option 5 = Dublin.

Not that it matters...