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Microsoft, who else.
Here is an exerpt of my telephone conversation with them earlier:
Me > Hi, I'm just calling to check progress of my reward pack
Them > Serial Number Please
* Messed around getting serial number *
Me > Tell them serial number
Them > How long has it been?
Me > A month now
Them > Well it's not on the system yet
Me > What does that mean?
Them > It means your order hasn't been processed yet
Me > Hung up
Now, to me, that is terrible. I understand that there is a 'two week' backlog, but not even putting an order on the system after a month is just disgraceful. This means, after calling back, that it will take (minimum) another 3 weeks. So overall, I will have been waiting the best part of two months (minimum) to get the big thankyou from Microsoft. Thanks a lot.
Here is an exerpt of my telephone conversation with them earlier:
Me > Hi, I'm just calling to check progress of my reward pack
Them > Serial Number Please
* Messed around getting serial number *
Me > Tell them serial number
Them > How long has it been?
Me > A month now
Them > Well it's not on the system yet
Me > What does that mean?
Them > It means your order hasn't been processed yet
Me > Hung up
Now, to me, that is terrible. I understand that there is a 'two week' backlog, but not even putting an order on the system after a month is just disgraceful. This means, after calling back, that it will take (minimum) another 3 weeks. So overall, I will have been waiting the best part of two months (minimum) to get the big thankyou from Microsoft. Thanks a lot.
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Ye, I got my DVD Playback kit last week so the games should come this week, if not there will be trouble.
SR have Crash in stock, so they will probably send it off to you so it arrives on Friday.
My package was supposedly suppost to arrive on the 8th June. Of course like a muppet I sat indoors waiting for it to arrive and as seems to be the case with pretty much everyone else, nothing came. Even now I'm still waiting. Crash is in Game now but I don't know if SR have it in yet, hope they get it in soon, I was able to change my GAD back to Crash.
Have you recieved your DVD kit yet?
It's just I asked the guy on the phone about this rumour out of curiosity, and he said he didn't know it, and had never heard of it.
So, unless you have it now, there might not be much chance of you getting that either.
It's just I asked the guy on the phone about this rumour out of curiosity, and he said he didn't know it, and had never heard of it.
So, unless you have it now, there might not be much chance of you getting that either.
That is so unfare! When my mom rang them they said " can't speed reward pack up but we will send another one out ". For compensation I received a DVD playback kit but it does not make up for the 60 days in which I have waited. I am yet to play Halo and RalliSport and I have held back due to a promise that I would receive them within 28 days! The guy on the phone said the package will arrive on June 14th at the latest otherwise ring back. This will be our 4th phone call if it doesn't come and the service they have given is nothing short of disgraceful! My mom is ringing watchdog and the press if they do not come this friday so they have 3 days to make it right! It is becoming one big joke and they have promised things that they can not deliver!
Yesterday, I rang up and complained like mad. This was because I had been waiting 42 days, so was getting slightly annoyed.
After arguing with the person (no rage, no raised voices, just questioning their reasoning) for about 15 minutes, I agreed that I would phone up again in a week. About an hour after putting the phone down, I recieved an email saying my reward pack had been shipped on 10th June (the same day).
So seeing as the person had said my claim hadn't even been processed yet (It had been proceesed once, but they screwed up my address, so had to change it on the system), I assume the claim was pushed to the front after I had finished speaking to them.
I recieved the pack today, by next day delivery. Maybe it pays to complain.
After arguing with the person (no rage, no raised voices, just questioning their reasoning) for about 15 minutes, I agreed that I would phone up again in a week. About an hour after putting the phone down, I recieved an email saying my reward pack had been shipped on 10th June (the same day).
So seeing as the person had said my claim hadn't even been processed yet (It had been proceesed once, but they screwed up my address, so had to change it on the system), I assume the claim was pushed to the front after I had finished speaking to them.
I recieved the pack today, by next day delivery. Maybe it pays to complain.
Goto www.xbox.com and select our country. You should see the info about the reward pack on the right hand side of the page with an 0800 number. This is the number you want.
can any1 tell me the phone number so i can complain about my reward pack which i just received only to find i didnt get what i asked4...wait a fookin month, and now more stress!, i would of preffered gift vouchers meself...grrr
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