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"The Pinnacle of Poor Customer Service"

Microsoft, who else.

Here is an exerpt of my telephone conversation with them earlier:

Me > Hi, I'm just calling to check progress of my reward pack

Them > Serial Number Please

* Messed around getting serial number *

Me > Tell them serial number

Them > How long has it been?

Me > A month now

Them > Well it's not on the system yet

Me > What does that mean?

Them > It means your order hasn't been processed yet

Me > Hung up

Now, to me, that is terrible. I understand that there is a 'two week' backlog, but not even putting an order on the system after a month is just disgraceful. This means, after calling back, that it will take (minimum) another 3 weeks. So overall, I will have been waiting the best part of two months (minimum) to get the big thankyou from Microsoft. Thanks a lot.

I am going to do a GAD Attempt tonight I will tell you when I am done

If your choice of game is out, then it should arrive any time now. Unless SR are waiting for more stock of the game of course. I'm waiting for Crash right now and I've just asked for Circus Maximus. Getting a nice little collection of games now. ;-)

The draw was enough but I feel there are a few players that need to book their ideas up. Just can't wait for saturday now, Denmark I feel are the easier team to play. African Nation teams are used to playing in the heat of the day so another match with an African team with a 6:30 kick off in Japan and the heat of the day is still strong. Although Denmark are the better team on paper, Senegal have nothing to lose but everything to prove. Anyway we will just have to wait and see what happens, fingers and every other organ crossed for the lads, I just hope they can produce a better performance than what we saw today.

When do you think my GAD will come through? I won last thursday and chose my game the same night, will it come this week? Cheers.

Cheers mate. ;-) Was a nice bonus on top of the England win today. ;-))

Well done Savatt, congratulations on your GAD win!

I've won GAD again for a review I did a couple of days ago. :-) I've asked for Circus Maximus.

It was America, I would call it lucky if I hadn't have waited over 60 days!

I won GAD last thursday and my game hasn't arrived yet, when roughly do you think it will come?

It was America, I would call it lucky if I hadn't have waited over 60 days!

I am still going to complain

He must have been lucky. The bloke I spoke to said that many people had asked for DVD kits, but had been refused them.

Did you get through to America or Ireland?