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Only asking because its a week since i logged the issue on the contact me site and no one has bothered to respond
I can't promise anything but I'm sure this will be looked at as soon as the server issue is resolved.
If you are using your own domain and E-mail Freedom then you could move across to our EmailPro platform. Send us a ticket if this is the case and more info can be provided.
I'm not using my own domain but I'm glad to know that Freeola will be considering the gesture of goodwill for all customers affected by the outage - so the reply was appreciated.
If you are using your own domain and E-mail Freedom then you could move across to our EmailPro platform. Send us a ticket if this is the case and more info can be provided.
Sure, things go wrong and that's just life but I don't think that customers should have to pay for a service they're not receiving or for a fault not of their doing.
Are you happy that any mail within the system won't be lost?
Merry Xmas,
[s]Hmmm...[/s]
Looking on the bright side the spam situation is great ;¬)
Any updates on this can be found on our network status page.
Thanks for your help