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"spam, spam eggs and spam"

I have really been inundated with, you've guessed it - spam over the last few days. all kinds including ones with viruses attached. to various freeola email addresses. can't think why it's suddenly happening. anyone else experiencing a similar glut?

I'm testing this now...

Hmmm... wrote:
I appreciate email isn't always immediate so tried a test to another normal and pro address - both came through fine

Was this using forwarding, or just sending a 'test' email to each address?

Tied another normal account forwarding to EmailPro - same results?

Just to confirm, I read 'same results' as "it still didn't work" - is that right?

I've not tried anything with blacklisting or changing spam controls, just a basic test;

I set forwarding on a standard address to forward to both another standard address and an emailpro address and the message was successfully forwarded to both addresses within a minute or so.

Looks like forwarding is working ok from here...are you still having problems hmmm?

Thanks Numnut.

Forwarding from one of my standard domains to an EmailPro one still isn't working for me?

I've just setup a Freeola500 account forwarding to my EmailPro account and that doesn't work either?

I'll raise a ticket (edit184060).

Very strangeor I've lost the plot!

[s]Hmmm...[/s]

Update: Freeola have replied saying they can't see why this is happening and are investigating further.

Update2: Freeola have 'tidied up' a few bits on my EmailPro account and forwarding is now working fine :¬)

There may have still been some legacy records for your EmailPro domain on the standard email servers. This would have meant that any emails that were being forwarded by the standard service, where it checks to see if an address exists internally first, would have been directed to the legacy account.

Thanks Dean,
My ticket said something along those lines.

Worth noting that when email forwarding was in place the emails all went to a 'black hole' never to appear. I'm possibly going to move some other people to EmailPro - I trust this 'legacy records' issue has been plugged for new migrations now?


As I mentioned over the weekend my spam situation is now fine on standard email accounts after last weeks excitement :¬)
It would be good to know if this return to normal service was down to Freeola taking action or just because the spammers providers caught up with them?

[s]Hmmm...[/s]

I've not been advised of what action was taken with regards to the reduction in spam messages, so unfortunately I can't provide more information about this. I would expect that either the filter adapted, or a manual block was put in place.

The legacy records are left on the server after upgrading for contingency (forwards messages received to the EmailPro service) while the DNS is updating, then are removed later when housekeeping is run. If forwarding is set up from a standard address to an EmailPro address (that was upgraded from standard email) between these times, the legacy records can cause this problem.

As your EmailPro domain name has had the legacy records removed from the standard email service, any further forwarding to this address shouldn't have this problem.

Thanks Dean.

If anyone from Freeola can say if action was taken against the spam or not it would be useful. Then next time people will know whether to report it to you or not.

Re. Forwarding and EmailPro - As I mentioned it will be new EmailPro accounts (not mine) that I was concerned about. Forwarding from other Freeola accounts would be put in place soon after upgrading...

[s]Hmmm...[/s]

Well it is something our systems team are looking into so this problem should be resolved in the near future. In the mean time, I would advise contacting us via a support ticket when upgrading so that we can prevent the same problem recurring.

Thanks - will do.











[s]Hmmm...[/s]

dean5 wrote:
Well it is something our systems team are looking into so this problem should be resolved in the near future. In the mean time, I would advise contacting us via a support ticket when upgrading so that we can prevent the same problem recurring.

So the plot thickens ... it was 'legacy' problems then that caused this:

Triplicate DD Email

and not a server upgrade per se ;¬)