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On your status page you have just added:
"Resolving PHP/CGI email issues on the server.: We are in the process of correcting a minor misconfiguration on the web servers which allowed mail to be sent without correctly specifying who the mail was sent from. If you are currently making use of a Formmail script or PHP email, please make sure that any emails your script tries to send are configured to be sent as coming from a Freeola Hosted email address."
Can Freeola say if this means you now MUST use the 'from' field in your forms?
The Freeola help pages say:
"From:You can also set the from field; this will be reflected in the "From:" field in your mail client, i.e. the sender of the email. So if you have more than one form you can easily see which is which.
"
I don't use this field - but if it is now to become mandatory then can you say how much notice you are giving before the changes take affect?
The formmail issues have been going on for quite a while so I hope if this field is now mandatory you don't suddenly introduce it without proper notice!
Thanks in advance from a slightly worried user!
"Resolving PHP/CGI email issues on the server.: We are in the process of correcting a minor misconfiguration on the web servers which allowed mail to be sent without correctly specifying who the mail was sent from. If you are currently making use of a Formmail script or PHP email, please make sure that any emails your script tries to send are configured to be sent as coming from a Freeola Hosted email address."
Can Freeola say if this means you now MUST use the 'from' field in your forms?
The Freeola help pages say:
"From:You can also set the from field; this will be reflected in the "From:" field in your mail client, i.e. the sender of the email. So if you have more than one form you can easily see which is which.
"
I don't use this field - but if it is now to become mandatory then can you say how much notice you are giving before the changes take affect?
The formmail issues have been going on for quite a while so I hope if this field is now mandatory you don't suddenly introduce it without proper notice!
Thanks in advance from a slightly worried user!
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loki wrote:
> We believe that the Freeola Form To Mail script is now working
> correctly.
>
> ...tests are showing that the Freeola
> form_to_mail.php messages are now coming through near
> instantaneously.
Let's hope this is fixed!
Nothing through at my end yet after about 20 minutes; so not quite instantaneous here! I'm testing a site using the Freeola script and also one using a perl script after making your documented changes.
Can you say whether messages will have been delayed or lost due to the problems with your recent changes?!
> We believe that the Freeola Form To Mail script is now working
> correctly.
>
> ...tests are showing that the Freeola
> form_to_mail.php messages are now coming through near
> instantaneously.
Let's hope this is fixed!
Nothing through at my end yet after about 20 minutes; so not quite instantaneous here! I'm testing a site using the Freeola script and also one using a perl script after making your documented changes.
Can you say whether messages will have been delayed or lost due to the problems with your recent changes?!
We believe that the Freeola Form To Mail script is now working correctly.
Unfortunately, due to emergency messages put in place to combat spam that was overloading the server, the service has not been functioning correctly due to a the configuration of the sendmail function by our technical partners. This problem has now been corrected and our tests are showing that the Freeola form_to_mail.php messages are now coming through near instantaneously.
However, the change the the sendmail configuration does mean that customers using their own scripts will be required to pass through a further parameter (-f).
PHP scripts will have to change from:
To:
And for Perl you need to add the
These changes are not required for customers using the Freeola form_to_mail.php script, only third party scripts. Please accept our apologies for any inconvenience caused.
Unfortunately, due to emergency messages put in place to combat spam that was overloading the server, the service has not been functioning correctly due to a the configuration of the sendmail function by our technical partners. This problem has now been corrected and our tests are showing that the Freeola form_to_mail.php messages are now coming through near instantaneously.
However, the change the the sendmail configuration does mean that customers using their own scripts will be required to pass through a further parameter (-f).
PHP scripts will have to change from:
mail('[email protected]', 'subject', 'body', 'From: [email protected]');To:
mail('[email protected]', 'subject', 'body', 'From: [email protected]', '-f [email protected]');And for Perl you need to add the
'-f [email protected]' part to the end of the /usr/sbin/sendmail command line to get it to work.These changes are not required for customers using the Freeola form_to_mail.php script, only third party scripts. Please accept our apologies for any inconvenience caused.
Hello
I have set up a form on my web site to use the new form to mail script, after some adjustments to my form, it now appears to send the form.
However, I have not yet received the form data 1 hour after sending the form.
In the past, form data was received within seconds of the form being sent!
How long must I wait to receive this 'test' form?
Mark Bowles
Cornweb
I have set up a form on my web site to use the new form to mail script, after some adjustments to my form, it now appears to send the form.
However, I have not yet received the form data 1 hour after sending the form.
In the past, form data was received within seconds of the form being sent!
How long must I wait to receive this 'test' form?
Mark Bowles
Cornweb
Morning.
I'm afraid it does appear that the Form To Mail service is still not working. We have not received our own test messages and are now investigating whether the Form To Mail script issues are part of a wider problem with the e-mail server.
Our Systems Team are also working urgently with our technical partners to investigate the problem.
Unfortunately, this is all the information I currently have. I will continue to chase our systems team and update you later today.
I'm afraid it does appear that the Form To Mail service is still not working. We have not received our own test messages and are now investigating whether the Form To Mail script issues are part of a wider problem with the e-mail server.
Our Systems Team are also working urgently with our technical partners to investigate the problem.
Unfortunately, this is all the information I currently have. I will continue to chase our systems team and update you later today.
No improvement yet but Loki said Monday was the day that he hoped to have some good news! I think we have more chance of winning the Bingo though than this issue being resolved on Monday mind he never said what Monday it would be :-)
Kev
Kev
webspin4u wrote:
> ...Is anyone else having the same issues...
As you can see (in this forum) the on-going problems have been affecting everyone!
Hopefully Freeola's recent changes are going to improve the situation...
> ...Is anyone else having the same issues...
As you can see (in this forum) the on-going problems have been affecting everyone!
Hopefully Freeola's recent changes are going to improve the situation...
aaaaaaaaaaaaaaaaaaarrrrrrgggggggghhhhhhhhhh I have now spent 60 hours trying to get my forms to work, all my customers are going mad as none of their bookings, sales, enquiries are coming through. I have over 50 sites using forms, why why why did nobody warn me !!!! Is anyone else having the same issues and can someone send me to a form that works so I can see the code. THIS IS A NIGHTMARE, bang goes my weekend. ;-(
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