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"XBOX Maintenance"

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Wed 07/01/04 at 16:42
Regular
Posts: 20,776
Ok, I want to discuss a topic today, that is close to all our hearts - XBOX Maintenance :D

Early last year, my PS2 did the unthinkable and died at the tender young age of less than 2 years old. By 'died' I mean it stopped playing some of my DVDs, then all of my DVDs, then some of my games, and yes, finally pretty much all of my games. I didn't take it to bits as I'm not known for my patience and I envisaged a screwdriver being jammed in certain circuit boards if I couldn't fix it. It resides in my wardrobe, and will be fixed when I can be arshed.

So here I am, nearly a year later, with my 'new' XBOX, which I bought straight after the PS2 died, and what starts to happen? It starts to fail playing my DVDs.

I got my Back to the Future Trilogy this morning, so watched the second and third films, back to back. They worked fine, except there was a tiny forgivable 1 second glitch during both of them. So I stuck in one of those poxy lens cleaner things, just to see if it'd work. Anyhoo, I then stick in Back to the Future 1 to watch the out-takes, which works fine. I stick in BTTF2 to watch the out-takes from that, and it just sits there, and sits there. I stick in BTTF3, and it just sits there, and sits there. The discs are flawless, and I know they work fine as I watched them earlier. So I stick BTTF1 back in, and it just sits there.

What the hell? I really am losing all patience with consoles. I realise it may just be dirt on the lens, but short of taking it to pieces I can think of no other way to sort it out. So that's the point of this thread - do any of you know any techniques to clean the damn things, WITHOUT reducing it to its component parts first? Or have you had a similar experience with your XBOX and know what it is (e.g. overheating etc). I mentioned overheating, as I switched it off for 20mins, then back on again, and BTTF2 worked fine. After watching the out-takes, I reset the machine, and again it wouldn't read the disc.

How frikking infuriating. There are a few guides to taking the things to bits and cleaning them, but if I'm reduced to that after less than a year then I'm afraid that is nothing short of pathetic. Views?
Tue 13/01/04 at 22:53
Regular
Posts: 20,776
I was only yesterday announcing how happy I was with microsoft for their excellent service. Now I'm going to be without my xbox for ANOTHER week. From my limited knowledge of DVD/CD drives I would wager that the laser is out of allignment.

Shoddy rushed workmanship is afoot, and they will be getting a less than pleasant phonecall tomorrow morning.

I can take some consolation in the fact that they will be out of pocket with having to pick up and deliver my xbox again.
Tue 13/01/04 at 22:50
Regular
"gsybe you!"
Posts: 18,825
Oooo.. displeasure on many parts.

Hmmm, Splinter Cell crashed earlier. Damn it.....

Still, tis a brilliant game.
Tue 13/01/04 at 22:41
Regular
Posts: 20,776
looks like I spoke too soon. It won't play most of my DVDs.

looks like it'll be going back then.

glad I didn't fill in the customer service questionnaire yet.
Tue 13/01/04 at 21:40
Regular
"All about the Beats"
Posts: 1,998
My Xbox is skipping my audio cd's.

They dont make em like the 'ole Dreamcast anymore.
Tue 13/01/04 at 20:22
"I love yo... lamp."
Posts: 19,577
Does the DVD drive have two round holes on the disc tray?
Mon 12/01/04 at 09:19
Regular
Posts: 20,776
Well, got my XBOX back this morning, all wrapped up nicely, cleaner than when it went back, with all the data still on the hard drive. it has a new DVD drive in it, which runs quieter and my games even load in less time. I might even say I'm glad it went back, it's better than new.

Truly excellent service - microsoft will be getting a tick in every box for this .....
Thu 08/01/04 at 16:26
Regular
"gsybe you!"
Posts: 18,825
Ah, but mine is second hand.

And it was working fine on another TV - I reckon it is the current TV, or summat has happened to the Scart cable, but the TV is pretty old.
Thu 08/01/04 at 16:00
Regular
Posts: 4,098
I remember when I got me GC, it always appeared on the screen in colour, but with lines constantly going across it. So I had to go and fork out £25 to buy an RGB Cable.

Still, it was worth it though. If you switch leads during gameplay, you can see the difference. (Plus you can play in 60Hz mode)
Thu 08/01/04 at 15:55
Regular
Posts: 20,776
Cyclone wrote:
> Oh, I've pushed it in! Still no colour. It just seems to display
> colour when it wants to.
>
> RAR!

If it's under warranty, get them to sort it for free.

My opinion of Microsoft may improve dramatically. After ringing them at 6:30pm last night, they arrived (well, UPS did) at 7:30am this morning to collect it. That inspires a little more confidence.

Now, I wonder when I'll see it again ....
Thu 08/01/04 at 12:23
Regular
"gsybe you!"
Posts: 18,825
Oh, I've pushed it in! Still no colour. It just seems to display colour when it wants to.

RAR!

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