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"Freeola email - onging issue."

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Thu 22/10/09 at 13:43
Moderator
"Are you sure?"
Posts: 5,000
Hi Freeola,
Obviously I'm aware of the current email service status that you have posted.

One of my contacts has just let me know that when writing to me yesterday they initially received a warning message last night to say that the email was still waiting to be delivered after 4 hours - and no action was required.

Then this morning they had another message saying that the message could not be delivered!?

They re-sent their email again around 7.30am and it's recently arrived.

Thought it was worth a mention. Does that mean that some emails have been 'bounced'?
[s]Hmmm...[/s]
Thu 22/10/09 at 14:10
Staff Moderator
"Freeola Ltd"
Posts: 3,299
Whereas it is unlikely that the servers got so "queued up" that they became full, it is always possible.

We have had a few customers say that people attempting to send them emails were receiving some form of bounce back message on the rare occasion, however this was preventing them from sending emails to the address, not bouncing emails that had already been "sent".
Thu 22/10/09 at 13:43
Moderator
"Are you sure?"
Posts: 5,000
Hi Freeola,
Obviously I'm aware of the current email service status that you have posted.

One of my contacts has just let me know that when writing to me yesterday they initially received a warning message last night to say that the email was still waiting to be delivered after 4 hours - and no action was required.

Then this morning they had another message saying that the message could not be delivered!?

They re-sent their email again around 7.30am and it's recently arrived.

Thought it was worth a mention. Does that mean that some emails have been 'bounced'?
[s]Hmmm...[/s]

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