The "Freeola Customer Forum" forum, which includes Retro Game Reviews, has been archived and is now read-only. You cannot post here or create a new thread or review on this forum.
Are Getdotted (I know I wrote Freeola and I can't change it!) planning on making the DNS changing thing more 'user friendly' or are they keeping it as it is with the stupid charges?
And if you can offer to drop £6 + VAT off of a domain if they're purchased simultaneously surely that means you can drop the prices for single purchases? You're £6 more a year than other reg companies for renewing .com domains.
If the prices drop and the silly DNS charges go I'll probably stay, but like this I'll pay the £23 it's going to cost me to transfer the domain away as it will benefit me in the long term.
And if you can offer to drop £6 + VAT off of a domain if they're purchased simultaneously surely that means you can drop the prices for single purchases? You're £6 more a year than other reg companies for renewing .com domains.
If the prices drop and the silly DNS charges go I'll probably stay, but like this I'll pay the £23 it's going to cost me to transfer the domain away as it will benefit me in the long term.
Page:
Cassius wrote:
> If we were to allow people not on Freeola to use our free webspace,
> not only would our servers take a rinsing (as people all over with
> fast connections would be using it) but we would not make any money!
> Think about it, we do not charge you for e-mails, webspace
> (unlimited), support, or domain hosting. How many other companies can
> you think of that offer that?
>
> We do reserve the right to charge for something!
I understand that, and it is fair enough. But I know you lose a lot of custom because of it as well. My cousin Gordon is a website designer and webmaster for a lot of small businesses. He was looking for a new place to get his domains from, and I recommended Get Dotted.
He was impressed at the features that existed, but was put off because he couldn't use his connection to upload. Now bear in mind that this is someone who registers several hundred domains a year, and you begin to see how much you've lost.
I don't know how well Freeola and Get Dotted are doing, but in most retail based industries, you either have to be cheap, high sales and not such high quality, or exclusive but fully featured.
I would be happy to pay a bit more for a domain if it had free hosting and I could access from any connection. But I can't so I, and many others, go elsewhere. Rather than tying someone to Freeola making you money, I think it probably loses you custom.
Just my thoughts on it anyway.
> If we were to allow people not on Freeola to use our free webspace,
> not only would our servers take a rinsing (as people all over with
> fast connections would be using it) but we would not make any money!
> Think about it, we do not charge you for e-mails, webspace
> (unlimited), support, or domain hosting. How many other companies can
> you think of that offer that?
>
> We do reserve the right to charge for something!
I understand that, and it is fair enough. But I know you lose a lot of custom because of it as well. My cousin Gordon is a website designer and webmaster for a lot of small businesses. He was looking for a new place to get his domains from, and I recommended Get Dotted.
He was impressed at the features that existed, but was put off because he couldn't use his connection to upload. Now bear in mind that this is someone who registers several hundred domains a year, and you begin to see how much you've lost.
I don't know how well Freeola and Get Dotted are doing, but in most retail based industries, you either have to be cheap, high sales and not such high quality, or exclusive but fully featured.
I would be happy to pay a bit more for a domain if it had free hosting and I could access from any connection. But I can't so I, and many others, go elsewhere. Rather than tying someone to Freeola making you money, I think it probably loses you custom.
Just my thoughts on it anyway.
"Please enter up to five domain names requiring this DNS server change along with their respective registration order reference/transaction numbers. This part is obligatory for security reasons and the references can be found on your original domain name invoice or confirmation e-mail."
That was nearly 3 years ago! How the hell can I remember that?
Great.
Top stuff.
Now I'm truely stuffed, even when I do manage to get my debit card back I can't do anything.
-----
Card State Date - Might want to change that.
That was nearly 3 years ago! How the hell can I remember that?
Great.
Top stuff.
Now I'm truely stuffed, even when I do manage to get my debit card back I can't do anything.
-----
Card State Date - Might want to change that.
Don't use Freeola/Getdotted.
They're crap.
Easy as that.
I'm basically ****ed at the moment because I haven't got a cheque book, a credit card or a post office anywhere near me that I can get a postal order from. They've basically stolen the domain off of me.
Complete crap, and I will tell everyone that who enquires about Freeola in the future.
How much does it cost to change a couple of words? £3.50!?! Just for typing two words, and that's per domain too, so I've got to pay £7 just to get 2 domains changed. Plus the cost of the envelope and stamp and the hassle of waiting for it to be delivered and for them to actually change them for you. Slowest DNS change system ever? I think so.
Why can't you have a web based system like every other registrar, it's not that hard, I don't care if you call yourself an ISP, if you're going to be selling domains, start acting like a proper registrar and stop fooling people about.
Look at the prices for a .com for a year.
UKreg:- £10.50
Getdotted:- £15.25
It's even worse for a .co.uk domain.
Ukreg:- £3.47
Getdotted:- £9.30
But you give a £6 (or £3 a year discount on multiple domains.) Surely if you can afford to do that, you can afford to drop your prices from the stupid rates they are at the moment.
I’ve said it before and I’ll say it again, the whole system needs to be changed if they want to keep business, you’re drifting out of the market, there’s loads of free/cheap hosting companies now that will make your unlimited package look pathetic. And the quote on your site, "Unlike our inferior competitors" is just laughable, especially coming from Freeola.
JamesD, if I were you I’d buy a domain from Ukreg.com or 123reg.co.uk and head over to Staghosting.com where you can get free hosting with no adverts and you can upload using your ADSL connection. Plus you want have millions of hidden fees with your domain.
Now if Freeola were to have written this, everything up to here. :: It would have cost over £1100 to write. See how overpriced it is now?
They're crap.
Easy as that.
I'm basically ****ed at the moment because I haven't got a cheque book, a credit card or a post office anywhere near me that I can get a postal order from. They've basically stolen the domain off of me.
Complete crap, and I will tell everyone that who enquires about Freeola in the future.
How much does it cost to change a couple of words? £3.50!?! Just for typing two words, and that's per domain too, so I've got to pay £7 just to get 2 domains changed. Plus the cost of the envelope and stamp and the hassle of waiting for it to be delivered and for them to actually change them for you. Slowest DNS change system ever? I think so.
Why can't you have a web based system like every other registrar, it's not that hard, I don't care if you call yourself an ISP, if you're going to be selling domains, start acting like a proper registrar and stop fooling people about.
Look at the prices for a .com for a year.
UKreg:- £10.50
Getdotted:- £15.25
It's even worse for a .co.uk domain.
Ukreg:- £3.47
Getdotted:- £9.30
But you give a £6 (or £3 a year discount on multiple domains.) Surely if you can afford to do that, you can afford to drop your prices from the stupid rates they are at the moment.
I’ve said it before and I’ll say it again, the whole system needs to be changed if they want to keep business, you’re drifting out of the market, there’s loads of free/cheap hosting companies now that will make your unlimited package look pathetic. And the quote on your site, "Unlike our inferior competitors" is just laughable, especially coming from Freeola.
JamesD, if I were you I’d buy a domain from Ukreg.com or 123reg.co.uk and head over to Staghosting.com where you can get free hosting with no adverts and you can upload using your ADSL connection. Plus you want have millions of hidden fees with your domain.
Now if Freeola were to have written this, everything up to here. :: It would have cost over £1100 to write. See how overpriced it is now?
I would definately use Getdotted.com to register a domain with and would use the hosting freeola offered if i could use my connection.
Wouldnt you be able to charge 10/20 pounds a year for hosting (non freeola customers)?
Wouldnt you be able to charge 10/20 pounds a year for hosting (non freeola customers)?
Just add a limit to it or charge people for the benefit of being able to use their own connection.
And with the DNS, it's slow having to post it off plus the charge just makes things stupid. If I want to change something like that, I'd rather have it done over the internet instantly and not have to post a form off adding to the time it takes. Plus you can't update it when people aren't working, it's just a slow useless system that really needs to be sorted out.
And with the DNS, it's slow having to post it off plus the charge just makes things stupid. If I want to change something like that, I'd rather have it done over the internet instantly and not have to post a form off adding to the time it takes. Plus you can't update it when people aren't working, it's just a slow useless system that really needs to be sorted out.
If we were to allow people not on Freeola to use our free webspace, not only would our servers take a rinsing (as people all over with fast connections would be using it) but we would not make any money! Think about it, we do not charge you for e-mails, webspace (unlimited), support, or domain hosting. How many other companies can you think of that offer that?
We do reserve the right to charge for something!
We do reserve the right to charge for something!
My only suggestion regarding Get Dotted is having to upload via a Freeola connection. There is no way I could upload a website via a 56k modem, I don't even have one anymore. And obviously I have my broadband under a contract, so I genuinely can't use it.
If you were to change that it would be of benefit to a lot of people.
If you were to change that it would be of benefit to a lot of people.
I offer absolutely no benefit to the human race, but, as a staffer...
We have no plans to change the DNS charges BUT we do plan to make the process easier without the need for paperwork. We also plan to allow DNS servers to be specified at the time of ordering a domain.
We have no current plans to review our domain pricing. We believe the overall Get Dotted package offers incredible value for money.
Regards,
Danny
We have no plans to change the DNS charges BUT we do plan to make the process easier without the need for paperwork. We also plan to allow DNS servers to be specified at the time of ordering a domain.
We have no current plans to review our domain pricing. We believe the overall Get Dotted package offers incredible value for money.
Regards,
Danny
Will anybody who actually has some sort of benefit to the human race ever reply?
Hello phillip. I don't know the answer to your question, but I've replied.
Page: