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Are Getdotted (I know I wrote Freeola and I can't change it!) planning on making the DNS changing thing more 'user friendly' or are they keeping it as it is with the stupid charges?
And if you can offer to drop £6 + VAT off of a domain if they're purchased simultaneously surely that means you can drop the prices for single purchases? You're £6 more a year than other reg companies for renewing .com domains.
If the prices drop and the silly DNS charges go I'll probably stay, but like this I'll pay the £23 it's going to cost me to transfer the domain away as it will benefit me in the long term.
And if you can offer to drop £6 + VAT off of a domain if they're purchased simultaneously surely that means you can drop the prices for single purchases? You're £6 more a year than other reg companies for renewing .com domains.
If the prices drop and the silly DNS charges go I'll probably stay, but like this I'll pay the £23 it's going to cost me to transfer the domain away as it will benefit me in the long term.
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I would definately use Getdotted.com to register a domain with and would use the hosting freeola offered if i could use my connection.
Wouldnt you be able to charge 10/20 pounds a year for hosting (non freeola customers)?
Wouldnt you be able to charge 10/20 pounds a year for hosting (non freeola customers)?
Don't use Freeola/Getdotted.
They're crap.
Easy as that.
I'm basically ****ed at the moment because I haven't got a cheque book, a credit card or a post office anywhere near me that I can get a postal order from. They've basically stolen the domain off of me.
Complete crap, and I will tell everyone that who enquires about Freeola in the future.
How much does it cost to change a couple of words? £3.50!?! Just for typing two words, and that's per domain too, so I've got to pay £7 just to get 2 domains changed. Plus the cost of the envelope and stamp and the hassle of waiting for it to be delivered and for them to actually change them for you. Slowest DNS change system ever? I think so.
Why can't you have a web based system like every other registrar, it's not that hard, I don't care if you call yourself an ISP, if you're going to be selling domains, start acting like a proper registrar and stop fooling people about.
Look at the prices for a .com for a year.
UKreg:- £10.50
Getdotted:- £15.25
It's even worse for a .co.uk domain.
Ukreg:- £3.47
Getdotted:- £9.30
But you give a £6 (or £3 a year discount on multiple domains.) Surely if you can afford to do that, you can afford to drop your prices from the stupid rates they are at the moment.
I’ve said it before and I’ll say it again, the whole system needs to be changed if they want to keep business, you’re drifting out of the market, there’s loads of free/cheap hosting companies now that will make your unlimited package look pathetic. And the quote on your site, "Unlike our inferior competitors" is just laughable, especially coming from Freeola.
JamesD, if I were you I’d buy a domain from Ukreg.com or 123reg.co.uk and head over to Staghosting.com where you can get free hosting with no adverts and you can upload using your ADSL connection. Plus you want have millions of hidden fees with your domain.
Now if Freeola were to have written this, everything up to here. :: It would have cost over £1100 to write. See how overpriced it is now?
They're crap.
Easy as that.
I'm basically ****ed at the moment because I haven't got a cheque book, a credit card or a post office anywhere near me that I can get a postal order from. They've basically stolen the domain off of me.
Complete crap, and I will tell everyone that who enquires about Freeola in the future.
How much does it cost to change a couple of words? £3.50!?! Just for typing two words, and that's per domain too, so I've got to pay £7 just to get 2 domains changed. Plus the cost of the envelope and stamp and the hassle of waiting for it to be delivered and for them to actually change them for you. Slowest DNS change system ever? I think so.
Why can't you have a web based system like every other registrar, it's not that hard, I don't care if you call yourself an ISP, if you're going to be selling domains, start acting like a proper registrar and stop fooling people about.
Look at the prices for a .com for a year.
UKreg:- £10.50
Getdotted:- £15.25
It's even worse for a .co.uk domain.
Ukreg:- £3.47
Getdotted:- £9.30
But you give a £6 (or £3 a year discount on multiple domains.) Surely if you can afford to do that, you can afford to drop your prices from the stupid rates they are at the moment.
I’ve said it before and I’ll say it again, the whole system needs to be changed if they want to keep business, you’re drifting out of the market, there’s loads of free/cheap hosting companies now that will make your unlimited package look pathetic. And the quote on your site, "Unlike our inferior competitors" is just laughable, especially coming from Freeola.
JamesD, if I were you I’d buy a domain from Ukreg.com or 123reg.co.uk and head over to Staghosting.com where you can get free hosting with no adverts and you can upload using your ADSL connection. Plus you want have millions of hidden fees with your domain.
Now if Freeola were to have written this, everything up to here. :: It would have cost over £1100 to write. See how overpriced it is now?
"Please enter up to five domain names requiring this DNS server change along with their respective registration order reference/transaction numbers. This part is obligatory for security reasons and the references can be found on your original domain name invoice or confirmation e-mail."
That was nearly 3 years ago! How the hell can I remember that?
Great.
Top stuff.
Now I'm truely stuffed, even when I do manage to get my debit card back I can't do anything.
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Card State Date - Might want to change that.
That was nearly 3 years ago! How the hell can I remember that?
Great.
Top stuff.
Now I'm truely stuffed, even when I do manage to get my debit card back I can't do anything.
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Card State Date - Might want to change that.
Cassius wrote:
> If we were to allow people not on Freeola to use our free webspace,
> not only would our servers take a rinsing (as people all over with
> fast connections would be using it) but we would not make any money!
> Think about it, we do not charge you for e-mails, webspace
> (unlimited), support, or domain hosting. How many other companies can
> you think of that offer that?
>
> We do reserve the right to charge for something!
I understand that, and it is fair enough. But I know you lose a lot of custom because of it as well. My cousin Gordon is a website designer and webmaster for a lot of small businesses. He was looking for a new place to get his domains from, and I recommended Get Dotted.
He was impressed at the features that existed, but was put off because he couldn't use his connection to upload. Now bear in mind that this is someone who registers several hundred domains a year, and you begin to see how much you've lost.
I don't know how well Freeola and Get Dotted are doing, but in most retail based industries, you either have to be cheap, high sales and not such high quality, or exclusive but fully featured.
I would be happy to pay a bit more for a domain if it had free hosting and I could access from any connection. But I can't so I, and many others, go elsewhere. Rather than tying someone to Freeola making you money, I think it probably loses you custom.
Just my thoughts on it anyway.
> If we were to allow people not on Freeola to use our free webspace,
> not only would our servers take a rinsing (as people all over with
> fast connections would be using it) but we would not make any money!
> Think about it, we do not charge you for e-mails, webspace
> (unlimited), support, or domain hosting. How many other companies can
> you think of that offer that?
>
> We do reserve the right to charge for something!
I understand that, and it is fair enough. But I know you lose a lot of custom because of it as well. My cousin Gordon is a website designer and webmaster for a lot of small businesses. He was looking for a new place to get his domains from, and I recommended Get Dotted.
He was impressed at the features that existed, but was put off because he couldn't use his connection to upload. Now bear in mind that this is someone who registers several hundred domains a year, and you begin to see how much you've lost.
I don't know how well Freeola and Get Dotted are doing, but in most retail based industries, you either have to be cheap, high sales and not such high quality, or exclusive but fully featured.
I would be happy to pay a bit more for a domain if it had free hosting and I could access from any connection. But I can't so I, and many others, go elsewhere. Rather than tying someone to Freeola making you money, I think it probably loses you custom.
Just my thoughts on it anyway.
I sent my form yesterday, you've now had a full day to edit the nameservers yet nothing has changed.
I paid you for a service which other registrars let me do instantly for free. I'm sitting here now having paid you and I'm still waiting for it to be done. If I was able to do it online the nameservers would have propagated fully before you will even change them, as I can't see them being changed tonight...
I paid you for a service which other registrars let me do instantly for free. I'm sitting here now having paid you and I'm still waiting for it to be done. If I was able to do it online the nameservers would have propagated fully before you will even change them, as I can't see them being changed tonight...
I think people are forgetting that GetDotted is very much an integral part of the Freeola ISP, and as they are an ISP it is standard practice to restrict access to their own connections, both for security purposes, and in the case of paid dial-up access, to cover their costs.
Limiting the amount of space, but allowing for any connection would still remove a large source of revenue from the company. How would they prevent multiple sign ups and people abusing the service still? With the current method, even though people can sign up for unlimited disk space, Freeola recoup their costs. They also have in house logs of "who uploaded what" to their servers, so people who abuse the system can easily be dealt with!
DNS name change charges are an understandable way to help recoup costs - it does cost money to make these changes under their current system, and it's only right the end user should pay for it. When you change the DNS you aren't using their services, and are removing the need to upload with a Freeola connection. Besides, would you host with Freeola if the servers were always down due to people abusing them? Sending out spam and getting them blacklisted, and generally ruining a service for everyone?
I can't understand why people are complaining that their are costs involved in web hosting. It does cost money to run a web host. They need to make a profit too. If you really hate that go with a free host, if you think that is a better choice for you.
phi11ip, they want a transaction number from you to ensure you aren't trying to steal someone else's domain name. A uniquie piece of information like that will ensure someone else can't point your domain name at their servers. Would you like it if that happens? As they have said, they are changing how this sytem works, but surely better safe than sorry?
"I haven't got a cheque book, a credit card or a post office anywhere near me that I can get a postal order from."
I bet they'd hate to loose a customer like you!
Limiting the amount of space, but allowing for any connection would still remove a large source of revenue from the company. How would they prevent multiple sign ups and people abusing the service still? With the current method, even though people can sign up for unlimited disk space, Freeola recoup their costs. They also have in house logs of "who uploaded what" to their servers, so people who abuse the system can easily be dealt with!
DNS name change charges are an understandable way to help recoup costs - it does cost money to make these changes under their current system, and it's only right the end user should pay for it. When you change the DNS you aren't using their services, and are removing the need to upload with a Freeola connection. Besides, would you host with Freeola if the servers were always down due to people abusing them? Sending out spam and getting them blacklisted, and generally ruining a service for everyone?
I can't understand why people are complaining that their are costs involved in web hosting. It does cost money to run a web host. They need to make a profit too. If you really hate that go with a free host, if you think that is a better choice for you.
phi11ip, they want a transaction number from you to ensure you aren't trying to steal someone else's domain name. A uniquie piece of information like that will ensure someone else can't point your domain name at their servers. Would you like it if that happens? As they have said, they are changing how this sytem works, but surely better safe than sorry?
"I haven't got a cheque book, a credit card or a post office anywhere near me that I can get a postal order from."
I bet they'd hate to loose a customer like you!
I've got my debit card back, it was in the car, which in turn was up North somewhere with my Dad.
And how does it cost money to change the DNS? All other registrars let you do it for free as much as you like yet Freeola charge you. Surely if it costs money the others wouldn't let you have unlimited access to change the nameservers?
I bought that domain 3 years ago, got the TRN number with it then. I've got a new PC since then so the number is nowhere to be found. I gave them my email address that I used to sign up so they could email me to verify it but nothing has happened and the DNS still hasn't been changed.
With the restricted webspace, I wasn't saying give it out for free. Maybe a one off fee or something like that, they could easily beat other web hosting services. Plus dial-up is going now, many PCs are being sold without modems so the service needs to be changed.
Plus I'm not hosted with Freeola anymore anyway, I haven't got a dial-up connection to use.
And how does it cost money to change the DNS? All other registrars let you do it for free as much as you like yet Freeola charge you. Surely if it costs money the others wouldn't let you have unlimited access to change the nameservers?
I bought that domain 3 years ago, got the TRN number with it then. I've got a new PC since then so the number is nowhere to be found. I gave them my email address that I used to sign up so they could email me to verify it but nothing has happened and the DNS still hasn't been changed.
With the restricted webspace, I wasn't saying give it out for free. Maybe a one off fee or something like that, they could easily beat other web hosting services. Plus dial-up is going now, many PCs are being sold without modems so the service needs to be changed.
Plus I'm not hosted with Freeola anymore anyway, I haven't got a dial-up connection to use.
The cost with the current system is the manual work involved - verifying people and manually making the changes to the system. With the current send-a-letter-off system it costs them money to carry out the changes, so if it were free people could change as often as they wanted - costing Freeola money.
As they have said, they are changing how this is to be done, but currently it is unfeasable for it to be free.
As for the complication of changing, I know it is a pain having to find out old e-mails etc, but they need some proof. What would stop me doing a lookup on your domain, finding out your details, and simply sending a letter, with your address at the top, to Freeola, asking them to change it to point to my DNS? Wouldn't that be more of an inconvenience?
They have to get information that only you would know!
As they have said, they are changing how this is to be done, but currently it is unfeasable for it to be free.
As for the complication of changing, I know it is a pain having to find out old e-mails etc, but they need some proof. What would stop me doing a lookup on your domain, finding out your details, and simply sending a letter, with your address at the top, to Freeola, asking them to change it to point to my DNS? Wouldn't that be more of an inconvenience?
They have to get information that only you would know!
Other Hosting Companies offer Packages which suit your needs and web-space is allocated, why dont freeola/getdotted do this?
Brio are you a Staffie? You are a newbie and have been here for over 1000 days, doesnt make sense.
Brio are you a Staffie? You are a newbie and have been here for over 1000 days, doesnt make sense.
M () l) E wrote:
> Brio are you a Staffie? You are a newbie and have been here for over
> 1000 days, doesnt make sense.
What doesn't make sense? If I were staff it would say "Staff" under my username.
> Brio are you a Staffie? You are a newbie and have been here for over
> 1000 days, doesnt make sense.
What doesn't make sense? If I were staff it would say "Staff" under my username.
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