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"Webserver 7 unavailable."

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Mon 31/08/09 at 13:05
Moderator
"Are you sure?"
Posts: 5,000
Hello - Webserver 7 (normal hosting) is currently unavailable to HTTP and FTP.

Please let me know if you need a Support Ticket raised.




Thanks in advance...




[s]Hmmm...[/s]
Tue 01/09/09 at 17:00
Staff Moderator
"Show Me Your Moves"
Posts: 2,255
If you would care to look at the Network Status page or check your e-mail inbox you will find your update.

Unfortunately customers affected by the issues today with freeolaweb7.freeola.net will be required to re-upload files from their backups.

We apologise for any inconvenience this may cause.
Tue 01/09/09 at 16:37
Moderator
"Are you sure?"
Posts: 5,000
Me again...

I can see FTP access is back :¬)

No data at the moment - is this being restored?

I'm happy to dig out my backups if necessary but obviously don't want to get tangled up with any work you are doing...





[s]Hmmm...[/s]
Tue 01/09/09 at 16:22
Moderator
"Are you sure?"
Posts: 5,000
Hello, sorry to nag,
but could the 'system guys' be asked for a progress report please, so that I can update the people I look after that are being affected?




The good news is that this is the longest server outage I can remember with Freeola (9+ years) but it still hurts...



Thanks in advance.


[s]Hmmm...[/s]
Tue 01/09/09 at 12:16
Staff
"The Killer Techie"
Posts: 459
Hi there Huscarl,

Unfortunately we do not know the extent of the issue, so I really wouldn't be able to give you an accurate estimation.

From what I have heard and in my own opinion, I would imagine that the issue would be resolved later this afternoon, or possibly tomorrow morning.
Tue 01/09/09 at 11:21
Regular
Posts: 1
Appreciate your hard work, but will it be sorted out soon-ish?
Tue 01/09/09 at 09:03
Moderator
"Are you sure?"
Posts: 5,000
Hi motomoto,
Thanks for the update.







> Warhunt hasn't turned up this morning! :o!

I think I've just seen WS7 on eBay!




[s]Hmmm...[/s]
Tue 01/09/09 at 08:29
Staff
"The Killer Techie"
Posts: 459
Hi Hmmm...

Sorry about no Network Status, I have updated this now. We are sometimes reluctant to update it if we think a resolution is imminent, unfortunately this was not the case with freeolaweb7.freeola.net.

Our Systems Team have been informed, and are currently looking to resolve the service asap!

Edit: Warhunt hasn't turned up this morning! :o!

This could be because he wasn't meant to work today... :P
Mon 31/08/09 at 20:11
Moderator
"Are you sure?"
Posts: 5,000
If Warhunt doesn't turn up for work in the morning I reckon he's run off with Webserver 7 !!!










[s]Hmmm...[/s]
Mon 31/08/09 at 15:31
Moderator
"Are you sure?"
Posts: 5,000
Hi Warhunt,

Could you update the Status Page if the outage it's going to last a while please?







Thanks again...



[s]Hmmm...[/s]
Mon 31/08/09 at 14:23
Staff Moderator
"Freeola Ltd"
Posts: 3,299
Appears it is still down. More chasing up to do, will try and resolve as quick as possible.

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