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"Freeola FORMMAIL broken"

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Thu 17/03/11 at 09:20
Moderator
"Are you sure?"
Posts: 5,000
Just to add some details (as I see things) for other Freeola customers in the same position as me this morning with the 'formmail' outage.

The Service Status items reads:

Formmail on Unlimited Hosting Servers 17/3/11 8:32 AM:
We are currently investigating an issue with Formmail message sending on our free hosting servers. We apologise for any inconvenience caused by this and we will resolve this issue as quickly as possible.


I'm finding forms using 3rd party scripts are still working and the email arrives as normal.

The problem is with sites using Freeola's formmail PHP script where visitors will receive a 'ERROR 500, Problem Running a Script..." message when attempting to submit the form.

Will be rather frustrating if they've just spend 20mins typing something!

*spooky* Someone's just contacted me via my non-Freeola form while I'm typing this!


If others are seeing anything different please post.
Hopefully this will be a quick fix.
[s]Hmmm...[/s]
Tue 29/03/11 at 17:47
Moderator
"Are you sure?"
Posts: 5,000
Re. "50ish people"
Sounds like you might be doing something different to me.

Previously my form submissions were as good as instant - now you can see some processing going on - but at least it's now working ;¬)

When I wrote I could see image placeholders when a page loaded for the first time - not a normal occurrence. But now things do seem improved.
(NB I'm pretty sure it's not my Freeola ADSL connection! as it's only affecting certain sites)

[s]Hmmm...[/s]
Tue 29/03/11 at 17:51
Regular
"Ctrl, Alt, Woof"
Posts: 212
Hmmm... wrote:
Re. "50ish people"
Sounds like you might be doing something different to me.

Previously my form submissions were as good as instant - now you can see some [i]processing
going on - but at least it's now working ;¬)

[s]Hmmm...[/s][/i]

I have a 'proper' form submission but I also use a script to submit updates to a mailing list.

The form mail now sits and thinks about things for a bit before returning whereas, like you, it used to be pretty instant.

It looks like the third party script is taking 50 x 'a bit' to process.

JTD
Tue 29/03/11 at 17:54
Moderator
"Are you sure?"
Posts: 5,000
I guess we'll just have to see how things pan out.











[s]Hmmm...[/s]
Tue 29/03/11 at 18:43
Regular
"Feather edged ..."
Posts: 8,536
Hmmm... wrote:
I guess we'll just have to see how things pan out.

All seems to be well here Hmmm.....tests sent at 18.38 and received at 18.38 even though it did 'hang' following captcha and I did begin to wonder :¬)

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