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Wed 09/12/09 at 08:48
Moderator
"Are you sure?"
Posts: 5,000
Morning all.

I appreciate people will be busy this morning but it someone could provide a likely ETA for normal service it would be much appreciated - either on the Status page or here?

Thanks in advance.
NB. twitter.com/Freeola would work well for Service updates and if the outage was affecting your website you could still reach the world :¬)
[s]Hmmm...[/s]
Sun 13/12/09 at 20:53
Regular
Posts: 3
Hi Hmmm

Many thanks for your response. The forwarding is to an orange.es domain and stopped working in sync with the issue. This is what I've just tried:-
Cancelled forwarding, set my mail client up to recv. from freeola a/c and then sent myself a test message to my freeola a/c - test succeeded
Still with forwarding cancelled, set myself a mail to my actual addy - test succeeded
Reactivated forwarding then sent myself a mail to my freeola a/d and the mail never arrived to my orange.es. Furthermore, I'm unable to get the same mail from the freeola connection so it appears that all my mails are just sinking in to a black hole.

My workaround for now is to cancel forwarding, get inbound mail from freeola and send outboud via the orange.es domain.

Kind regards and thanks for your useful advice.

Mark
Sun 13/12/09 at 19:41
Regular
Posts: 1,014
Hi Hmmm and dragonlance

My worry was that he says he is still waiting on email - but how would he know what he was waiting on? if I were a new customer I would have no way of contacting him via his web site as his contact page is not available, and at no point during the email outage was the webspace affected, cleary his site is hosted on Freeoal as it has there 404 page, I would have thought he may have had custom 404 pages I got the impression they were a big company when he sent 20 staff home. I am confussed. Oh and a tried .com and other variants of the web address but cant find another site offering a contact page

Digi

Hmmm... wrote:
> Digitrader wrote:
> Hi World Air Group
> ...are you aware that your contact page and other pages on
> your web site are still showing 404 errrors.
> Digi
>
> Hi Digi (& World Air Group!),
> As you know I mentioned this earlier but 'WAG' said they were 'on
> the case' and that they also have another website.
>
> Strange though, as they mentioned they provide such a critical
> service! I can see a number of posts elsewhere where they use
> email accounts associated with the broken website!?!
>
> So I'm sure people (other than us) will be looking at their
> website before using their services...
>
> We can only help people so much :¬)
> [s]Hmmm...[/s]
Sun 13/12/09 at 18:16
Regular
"Feather edged ..."
Posts: 8,536
Hmmm... wrote:
> Digitrader wrote:
> Hi World Air Group
> ...are you aware that your contact page and other pages on
> your web site are still showing 404 errrors.
> Digi
>
> Hi Digi (& World Air Group!),
> As you know I mentioned this earlier but 'WAG' said they were 'on
> the case' and that they also have another website.
>
> Strange though, as they mentioned they provide such a critical
> service! I can see a number of posts elsewhere where they use
> email accounts associated with the broken website!?!
>
> So I'm sure people (other than us) will be looking at their
> website before using their services...
>
> We can only help people so much :¬)
> [s]Hmmm...[/s]

Website Created Sun Jan 25 01:02:55 GMT+0000 (GMT Standard Time) 2009

Located somewhere in wales....

Not so much 'broken' links but NO links....even contact page link doesn't exist....

No navigation on About us, Operations etc etc this lot were 'havin a laugh'

You are right there Hmmm, a big NO NO before using the WAG site:-)
Sun 13/12/09 at 18:02
Moderator
"Are you sure?"
Posts: 5,000
Digitrader wrote:
> Hi World Air Group
> ...are you aware that your contact page and other pages on
> your web site are still showing 404 errrors.>
> Digi

Hi Digi (& World Air Group!),
As you know I mentioned this earlier but 'WAG' said they were 'on the case' and that they also have another website.

Strange though, as they mentioned they provide such a critical service! I can see a number of posts elsewhere where they use email accounts associated with the broken website!?!

So I'm sure people (other than us) will be looking at their website before using their services...

We can only help people so much :¬)
[s]Hmmm...[/s]
Sun 13/12/09 at 14:01
Moderator
"Are you sure?"
Posts: 5,000
mcthomas wrote:
> Mmm. I'm still finding that I'm receiving no mail with
> forwarding. I've done a number of tests. Does anybody know
> whether the backlog is still being processed and I might receive
> all my mails or am I out of luck now?
>
> Many thanks
> Mark

Hi.
I've just tested an email address with forwarding in place and it arrived immediately.

This was forwarding to a different Freeola hosted domain.

Who's hosting/providing the address you are forwarding to?
In the past there have been problems with Hotmail accounts but the problem was resolved as far as I'm aware.

Have you checked your spam/junk settings etc.?

If there is still any 'catchup' going on then this shouldn't be affecting you. Have you got Freeola webmail access where you can take a look at your account in case it's still sitting there and not forwarding?

If you've no luck with any of the above I would cancel forwarding and set it up again (perhaps to a different account) and see if things change.
[s]Hmmm...[/s]
Sun 13/12/09 at 12:13
Regular
Posts: 3
Mmm. I'm still finding that I'm receiving no mail with forwarding. I've done a number of tests. Does anybody know whether the backlog is still being processed and I might receive all my mails or am I out of luck now?

Many thanks
Mark
Sun 13/12/09 at 10:38
Moderator
"Are you sure?"
Posts: 5,000
ourLOL wrote:
> Hi Hmmm,
> After struggling for a while yesterday... and I'm not entirely
> sure how I've done it... but I've managed to get GMail to work so
> that a copy of any message received in my business outlook
> account goes there too.
> I'm absolutely delighted. Thank you.
> Laura

Hi Laura,
Glad to have helped :¬)

So far this combination is the best solution to 'outages' and 'access' I've found - but I'm always looking for better ways!
[s]Hmmm...[/s]
Sun 13/12/09 at 10:01
Regular
Posts: 44
Hi Hmmm,

After struggling for a while yesterday... and I'm not entirely sure how I've done it... but I've managed to get GMail to work so that a copy of any message received in my business outlook account goes there too.

I'm absolutely delighted. Thank you.

Laura


Hmmm... wrote:
> Hi ourLOL,
> The 'trick' is to setup both your email client and Gmail to leave
> a copy on the server. Then Gmail just picks up a copy and does no
> more, but obviously to ensure it gets everything you also need to
> tell Outlook to leave a copy for 1 day to give Gmail a chance to
> see it.
>
> No you don't use IMAP - use the Gmail options under
> "Check mail using POP3".
>
> I was intending to write a tutorial explaining this at some point
> - perhaps now will be a good time...
> [s]Hmmm...[/s]
Sat 12/12/09 at 21:00
Regular
"Feather edged ..."
Posts: 8,536
mcthomas wrote:
On another
> note, even if I send myself a mail now, I don't receive it at
> all. Should this be the case?
> Mark

No it shouldn't, but try sending another - all my 'test messages' sorted the problem
Sat 12/12/09 at 20:36
Regular
Posts: 3
It's good to know that messages are still coming through. I use freeola to forward to my actual other email addresses and haven't had anything through yet. Does anybody know whether forwarding will kick in when the messages start coming though? On another note, even if I send myself a mail now, I don't receive it at all. Should this be the case?

Many thanks
Mark

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