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"Radeon 9800 Pro Problems - Please Help"

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Sat 01/01/05 at 13:09
Regular
Posts: 11,373
Hey everyone,

So I got my Radeon 9800 Pro yesterday and when I went to put it into my AGP slot it didn't fit by about 1mm. Then someone told me the card looked like it was meant for a PCI slot so I tried it in that but it still didn't work. I drew this amazing picture (on paint :P) so you can get a better idea of what's happening:

[URL]http://img6.exs.cx/img6/5718/untitled27jp.jpg[/URL]

Btw that's not my motherboard I just got a pic off the net.

So is there anyway to fix this? Or do I have to send the card back?

Thanks, Lipe.
Sat 01/01/05 at 15:23
Regular
"NULL"
Posts: 1,384
Are you able to actually line the card up with the slot, or is the problem that the card is too long so you can't get them in-line at all?
Sat 01/01/05 at 15:21
Regular
"+34 Intellect"
Posts: 21,334
Not all motherboards that use intel graphics are intel motherboards.
Sat 01/01/05 at 15:13
Regular
"Unretired"
Posts: 890
I think I might have found an article that could help you.
Since you have integrated intel graphics, and that it's a compaq, the board probably is an intel.
Funnily enough someone else had a problem of not being able to fit a radeon.

Heres the article: [URL]http://www.extremetech.com/article2/0,1558,1727918,00.asp[/URL]

(EDIT: Actually after reading the article it probably won't help, just confirms that large graphics cards probably won't fit.)
Sat 01/01/05 at 14:54
Regular
Posts: 16,558
Fitting in a graphics card is pretty hard work.. give it a few goes then spray water over your graphics card :P
Sat 01/01/05 at 14:48
Regular
Posts: 863
"PCI Slot (White)"

Lies! Surely!
Sat 01/01/05 at 14:47
Regular
Posts: 11,373
I just searched on the PC World website (I got my PC from one of their branches) and I think my one is this model: COMPAQ SR1239

I hope that helps, if you need the link let me know.
Sat 01/01/05 at 14:41
Regular
Posts: 11,373
Malaktix wrote:
> Is there a number after "Presario"?
> Should be something like 8980SE.

Nope it's set out like this:

Compaq
Presario

> And do you know what graphics card you had installed before the
> 9800?
>
> I'm thinking it's something to do with a dated AGP slot that can't
> take 8X AGP cards.

It's an in-built graphics card. This PC is practically brand new as I got it in November so I'd think that it should support 8x AGP cards, or I hope it does.
Sat 01/01/05 at 14:38
Regular
"Unretired"
Posts: 890
Is there a number after "Presario"?
Should be something like 8980SE.

And do you know what graphics card you had installed before the 9800?

I'm thinking it's something to do with a dated AGP slot that can't take 8X AGP cards.
Sat 01/01/05 at 14:18
Regular
Posts: 11,373
Well in system properties it says Compaq Presario dunno if that helps.
Sat 01/01/05 at 14:11
Regular
"+34 Intellect"
Posts: 21,334
Not sure why it wont fit, it's definitely an AGP card.

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