Viewing Thread:
"AOL? Think Twice"

SR posters,

Actually AOL stands for Aload of ludicrousness (thats the best i can come up with)

I've been a AOL customer for ages now, and i just recently got AOL
Broadband. I was the happiest guy alive when AOL broadband arrived, and i had 2 months of happy
fast surfing.

3 weeks ago, AOL started to disconnect, so i decided to ring their useless helpline.
After 2 hours of tweaking settings on my computer - they decided that my modem was faulty.
"your new modem will be with you in 5 days"

7 days later, i got my new modem. Eagar to try it, i plugged the black little box in.
5 minutes later, it disconnected me again. Back onto AOL help, where i had to explain my problem all over
again---

Insisting that it was my computer at fault i formatted my machine. Now its just a blank canvas,
with AOL & antivirus. But still my problem persists. AOL help are running out of things to say
at this moment in time.

"it must be your internal house wiring" sorry AOL, we tested for this, and its defiantly ok.

3 weeks they've messed me about, and still no answer - 3 weeks @ a pound a day = 21 pound down the drain.

Gave them a rollicking the other day, so they've put me on 56k for FREE for the time being.
But its not free when i'm still paying for broadband is it? i've still got a whopping 8
months on my contract, if i could turn back time, AOL wouldn't have my custom now.

Thanks for reading,
An unhappy AOL customer.

[I] This was written, and then corrected by AOL's spell checker. That spell checker regards AOL as a missspelt word of "ALL", what does that tell you, eh?

Notorious Biggles wrote:
> DiscoDexy wrote:
> Thanks again mate, I've just been on a ISP comparing guide. Wanadoo
> looked really good a 18 pound a month for 512k. But then a saw that
> 2GB monthly mark.
>
> That means i will be limited to what sites i go on, and online
> gaming
> won't it? If i use alot of sites with quicktime, and have a blast on
> call of duty for an hour every month, and maybe download a few PC
> demos then 2GB won't be good enough - will it?
>
> It won't do at all. I've managed to use 400 MB in one day just
> surfing heavily. Get an uncapped subscription.

Yeah uncapped is well worth the extra few £'s. DiscoDexy becareful when looking for a new ISP as a few have introduced cheap packages which are on a limited download size.

DiscoDexy wrote:
> Thanks again mate, I've just been on a ISP comparing guide. Wanadoo
> looked really good a 18 pound a month for 512k. But then a saw that
> 2GB monthly mark.
>
> That means i will be limited to what sites i go on, and online gaming
> won't it? If i use alot of sites with quicktime, and have a blast on
> call of duty for an hour every month, and maybe download a few PC
> demos then 2GB won't be good enough - will it?

It won't do at all. I've managed to use 400 MB in one day just surfing heavily. Get an uncapped subscription.

I use Pipex, which give a very good service. I don't know about NDO tho.

NDO's 23.50 package doesnt look too shabby. Anybody rate this company?

AOL = Rubbish.

I have them, and they are useless. I get disconnected all the time so I got Sygate Firewall. Now, AOL regularly scan me and try to disconnect my PC if it is idle for a while, but Sygate keep those scum out.

Thanks again mate, I've just been on a ISP comparing guide. Wanadoo looked really good a 18 pound a month for 512k. But then a saw that 2GB monthly mark.

That means i will be limited to what sites i go on, and online gaming won't it? If i use alot of sites with quicktime, and have a blast on call of duty for an hour every month, and maybe download a few PC demos then 2GB won't be good enough - will it?

Look on [URL]http://www.adslguide.org.uk[/URL] as you can see all of the ISPs and see which are good and bad. Pipex are one of the best and for £23.44 you can get 512K and then for £33.99 you can get 1Mb. If you live around London and what a faster service then Bulldog are the ones to go for as they use LLU to give up to 6Mb. But its mainly the London area that gets it as well as being a good £90 a month and only 6Mb at offpeak times.

If your cancelling then you may have to migrate to another ISP, this means that you can only go to a similar service, i.e 512K to 512K. So if you did want 1Mb and migrated you would have to get there 512K service and then upgrade to 1Mb.

gamezfreak wrote:
> I don't mean to be offensive towards you, you seem an intelligent
> bloke, but AOL is primarily designed for retards. People who are
> computer illiterate, and consistantly use phrases like "i'm
> downloading word onto my floppy disk", "my computer is
> being slow, I think the processor is full" - AOL is designed to
> make their lifes easier, by allowing them to just get on the internet
> and surf away, none of this messing around with network settings
> lark.
>
> I suggest moving ISP when your contract runs out .

AOL has decided to let me cancel my contract 8 months early, because they can't sort my problem out. I knew more than the guy on the phone. Anyway, it will be cancelled tommorow morning, and some other, more deserving company will get my 30 quid a month.

Thanks for everybodys time in this matter, my advice is stay away from AOL.

Whats the website for watchdog? ;)

I don't mean to be offensive towards you, you seem an intelligent bloke, but AOL is primarily designed for retards. People who are computer illiterate, and consistantly use phrases like "i'm downloading word onto my floppy disk", "my computer is being slow, I think the processor is full" - AOL is designed to make their lifes easier, by allowing them to just get on the internet and surf away, none of this messing around with network settings lark.

I suggest moving ISP when your contract runs out .

C'mon, BT Broadband isn't as bad as it's stereotyped to be. Yes, there are better service out there like Pipex and Bulldog, but BT are pretty damn good these days.