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For the last 24 hours or so I've just been wondering around the house saying 'Wow!' every now and again, simply because I'm stunned at seeing today's technology in action.
I'm not talking about laser-guided missiles or Hubble space telescopes, this is something much less important, and yet amazing in its own right. In fact this thing that is happening as I type is so insignificant that I'm amazed it's a free service. And yet it is. And I can do it whenever I wish. What is it? Well...
24 hours ago I ordered some network cable and a router. In the grand scheme of things this £77.54 order (including VAT and delivery) shouldn't really have a profound effect on me. And yet it does. You see I ordered it over the internet, and every few minutes or so I've been able to keep tabs on EXACTLY what has been happening to my purchase.
At first I watched the vendor's system deduct my order from stock and allocate it. Then a few minutes later I watched the order status change to 'processing payment'. A couple of hours after that I checked on the order again, and it was 'awaiting picking', then 'being picked', then 'being packed', then 'order complete'. An hour or so after this I got an e-mail saying that my parcel had been placed on their van and I could expect it tomorrow.
Amazingly (yes, it gets better), they gave me a ParcelForce tracking number so I could literally watch it move from their warehouse into the National Hub of the Royal Mail. Last time I checked, its status had gone from 'Collected' to 'Arrived at National Hub'. I bet if I stayed up for a few more hours I could track it further to 'In Transit', 'Arrived at Local Hub', 'Being used as a Football during a tea-break', 'Despatched' and, eventually, 'Delivered'.
All that technology, for one ickle parcel, for ickle old me. Is this customer service gone mad or something? I mean, I think it's great that I can track my parcel to such an extent, but isn't it really just a little bit over the top? If they can do this for a parcel, why can't they do it for my neighbour's Ford Escort that got nicked a few days ago?
I'm not talking about laser-guided missiles or Hubble space telescopes, this is something much less important, and yet amazing in its own right. In fact this thing that is happening as I type is so insignificant that I'm amazed it's a free service. And yet it is. And I can do it whenever I wish. What is it? Well...
24 hours ago I ordered some network cable and a router. In the grand scheme of things this £77.54 order (including VAT and delivery) shouldn't really have a profound effect on me. And yet it does. You see I ordered it over the internet, and every few minutes or so I've been able to keep tabs on EXACTLY what has been happening to my purchase.
At first I watched the vendor's system deduct my order from stock and allocate it. Then a few minutes later I watched the order status change to 'processing payment'. A couple of hours after that I checked on the order again, and it was 'awaiting picking', then 'being picked', then 'being packed', then 'order complete'. An hour or so after this I got an e-mail saying that my parcel had been placed on their van and I could expect it tomorrow.
Amazingly (yes, it gets better), they gave me a ParcelForce tracking number so I could literally watch it move from their warehouse into the National Hub of the Royal Mail. Last time I checked, its status had gone from 'Collected' to 'Arrived at National Hub'. I bet if I stayed up for a few more hours I could track it further to 'In Transit', 'Arrived at Local Hub', 'Being used as a Football during a tea-break', 'Despatched' and, eventually, 'Delivered'.
All that technology, for one ickle parcel, for ickle old me. Is this customer service gone mad or something? I mean, I think it's great that I can track my parcel to such an extent, but isn't it really just a little bit over the top? If they can do this for a parcel, why can't they do it for my neighbour's Ford Escort that got nicked a few days ago?
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Lol bought a pc once sent by parcel force... they managed to knock the CPU Fan off.
With ParcelFarce, I'm surprised you didn't get
Misplaced
Lost
Not Our Fault
and
Order again
Misplaced
Lost
Not Our Fault
and
Order again
I was hoping this would make me feel better about my genitalia size, you false advertiser.
Nope just that america wants 'peace' but then see their police shows shown in our country.
You didn't think crime would stop just because portions of the Britsh Army are fighting in Iraq, did you?
Even though there is a war going on there's still people stealing cars?
There will be neva peace is this world with all these tards.
Back to subject... they want to give you the best possible service so you will use them again.
There will be neva peace is this world with all these tards.
Back to subject... they want to give you the best possible service so you will use them again.
They could track your neighbours Ford Escort, but they just won't.
I wish Royal Mail, or Insignia, or whatever they call themselves, had been as careful with the £3000 cheque from my Grandma's will that we sent recorded delivery - it got lost and we had to ask the solicitors of her estate for another!
For the last 24 hours or so I've just been wondering around the house saying 'Wow!' every now and again, simply because I'm stunned at seeing today's technology in action.
I'm not talking about laser-guided missiles or Hubble space telescopes, this is something much less important, and yet amazing in its own right. In fact this thing that is happening as I type is so insignificant that I'm amazed it's a free service. And yet it is. And I can do it whenever I wish. What is it? Well...
24 hours ago I ordered some network cable and a router. In the grand scheme of things this £77.54 order (including VAT and delivery) shouldn't really have a profound effect on me. And yet it does. You see I ordered it over the internet, and every few minutes or so I've been able to keep tabs on EXACTLY what has been happening to my purchase.
At first I watched the vendor's system deduct my order from stock and allocate it. Then a few minutes later I watched the order status change to 'processing payment'. A couple of hours after that I checked on the order again, and it was 'awaiting picking', then 'being picked', then 'being packed', then 'order complete'. An hour or so after this I got an e-mail saying that my parcel had been placed on their van and I could expect it tomorrow.
Amazingly (yes, it gets better), they gave me a ParcelForce tracking number so I could literally watch it move from their warehouse into the National Hub of the Royal Mail. Last time I checked, its status had gone from 'Collected' to 'Arrived at National Hub'. I bet if I stayed up for a few more hours I could track it further to 'In Transit', 'Arrived at Local Hub', 'Being used as a Football during a tea-break', 'Despatched' and, eventually, 'Delivered'.
All that technology, for one ickle parcel, for ickle old me. Is this customer service gone mad or something? I mean, I think it's great that I can track my parcel to such an extent, but isn't it really just a little bit over the top? If they can do this for a parcel, why can't they do it for my neighbour's Ford Escort that got nicked a few days ago?
I'm not talking about laser-guided missiles or Hubble space telescopes, this is something much less important, and yet amazing in its own right. In fact this thing that is happening as I type is so insignificant that I'm amazed it's a free service. And yet it is. And I can do it whenever I wish. What is it? Well...
24 hours ago I ordered some network cable and a router. In the grand scheme of things this £77.54 order (including VAT and delivery) shouldn't really have a profound effect on me. And yet it does. You see I ordered it over the internet, and every few minutes or so I've been able to keep tabs on EXACTLY what has been happening to my purchase.
At first I watched the vendor's system deduct my order from stock and allocate it. Then a few minutes later I watched the order status change to 'processing payment'. A couple of hours after that I checked on the order again, and it was 'awaiting picking', then 'being picked', then 'being packed', then 'order complete'. An hour or so after this I got an e-mail saying that my parcel had been placed on their van and I could expect it tomorrow.
Amazingly (yes, it gets better), they gave me a ParcelForce tracking number so I could literally watch it move from their warehouse into the National Hub of the Royal Mail. Last time I checked, its status had gone from 'Collected' to 'Arrived at National Hub'. I bet if I stayed up for a few more hours I could track it further to 'In Transit', 'Arrived at Local Hub', 'Being used as a Football during a tea-break', 'Despatched' and, eventually, 'Delivered'.
All that technology, for one ickle parcel, for ickle old me. Is this customer service gone mad or something? I mean, I think it's great that I can track my parcel to such an extent, but isn't it really just a little bit over the top? If they can do this for a parcel, why can't they do it for my neighbour's Ford Escort that got nicked a few days ago?
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