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I'm not talking about laser-guided missiles or Hubble space telescopes, this is something much less important, and yet amazing in its own right. In fact this thing that is happening as I type is so insignificant that I'm amazed it's a free service. And yet it is. And I can do it whenever I wish. What is it? Well...
24 hours ago I ordered some network cable and a router. In the grand scheme of things this £77.54 order (including VAT and delivery) shouldn't really have a profound effect on me. And yet it does. You see I ordered it over the internet, and every few minutes or so I've been able to keep tabs on EXACTLY what has been happening to my purchase.
At first I watched the vendor's system deduct my order from stock and allocate it. Then a few minutes later I watched the order status change to 'processing payment'. A couple of hours after that I checked on the order again, and it was 'awaiting picking', then 'being picked', then 'being packed', then 'order complete'. An hour or so after this I got an e-mail saying that my parcel had been placed on their van and I could expect it tomorrow.
Amazingly (yes, it gets better), they gave me a ParcelForce tracking number so I could literally watch it move from their warehouse into the National Hub of the Royal Mail. Last time I checked, its status had gone from 'Collected' to 'Arrived at National Hub'. I bet if I stayed up for a few more hours I could track it further to 'In Transit', 'Arrived at Local Hub', 'Being used as a Football during a tea-break', 'Despatched' and, eventually, 'Delivered'.
All that technology, for one ickle parcel, for ickle old me. Is this customer service gone mad or something? I mean, I think it's great that I can track my parcel to such an extent, but isn't it really just a little bit over the top? If they can do this for a parcel, why can't they do it for my neighbour's Ford Escort that got nicked a few days ago?
I'm not talking about laser-guided missiles or Hubble space telescopes, this is something much less important, and yet amazing in its own right. In fact this thing that is happening as I type is so insignificant that I'm amazed it's a free service. And yet it is. And I can do it whenever I wish. What is it? Well...
24 hours ago I ordered some network cable and a router. In the grand scheme of things this £77.54 order (including VAT and delivery) shouldn't really have a profound effect on me. And yet it does. You see I ordered it over the internet, and every few minutes or so I've been able to keep tabs on EXACTLY what has been happening to my purchase.
At first I watched the vendor's system deduct my order from stock and allocate it. Then a few minutes later I watched the order status change to 'processing payment'. A couple of hours after that I checked on the order again, and it was 'awaiting picking', then 'being picked', then 'being packed', then 'order complete'. An hour or so after this I got an e-mail saying that my parcel had been placed on their van and I could expect it tomorrow.
Amazingly (yes, it gets better), they gave me a ParcelForce tracking number so I could literally watch it move from their warehouse into the National Hub of the Royal Mail. Last time I checked, its status had gone from 'Collected' to 'Arrived at National Hub'. I bet if I stayed up for a few more hours I could track it further to 'In Transit', 'Arrived at Local Hub', 'Being used as a Football during a tea-break', 'Despatched' and, eventually, 'Delivered'.
All that technology, for one ickle parcel, for ickle old me. Is this customer service gone mad or something? I mean, I think it's great that I can track my parcel to such an extent, but isn't it really just a little bit over the top? If they can do this for a parcel, why can't they do it for my neighbour's Ford Escort that got nicked a few days ago?
There will be neva peace is this world with all these tards.
Back to subject... they want to give you the best possible service so you will use them again.
Misplaced
Lost
Not Our Fault
and
Order again
> Even though there is a war going on there's still people stealing
> cars?
That's rediculous! What's the connection?
Anyway, FedEx tracking, that'w where you get to the good stuff. Enjoyed watching the interesting sounding places my GBA and Gamecube went to on their way from Hong Kong to me. The Gamecube one got messed up when it got to the local delivery people and it allowed to to use The Best Argument Ever TM to them: the package got from Hong Kong to Belfast quicker than it was taking them to get it the last twenty miles up the road to my house.