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"my friends internet explorer problem"

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Sat 15/02/03 at 17:47
Regular
Posts: 787
one of my friends has a problem with his laptop, just wondering if anyone could shed some light on what might be the problem/solution...

For the most part it works fine. He's got a 850MHz pentium 3 mobile chip, and windows 98.
His internet explorer is ok, unless you open up another window in it, at which point there is a high probability that it will freeze and will stop responding.
he uses task manager to close IE, then has to re-open a new window in it...

He's run a full virus check, came up clear. deleted a load of files in case it was a hard drive problem (it being too full or something).
It seems that only IE is affected.

Just wondering if there's anything he can do to fix it. :)
Sat 15/02/03 at 19:16
Regular
"Trout a la creme"
Posts: 2,858
cheers Miserableman, I'll pass that on.
Sat 15/02/03 at 19:02
Regular
"bing bang bong"
Posts: 3,040
He could try upgrading his version of IE, which may help. The problem is likely a system file that has got corrupted - Internet Explorer is integrated very tightly into Windows, and Windows 98 is about as unstable as operating systems get.

Failing that, he'll have to either reinstall, or use a different browser, like Mozilla or Opera.
Sat 15/02/03 at 17:56
Regular
"fabio2003.tk"
Posts: 389
Hello sideshow! what virus scanner has he got! because i had the same problem and my virus software was the cause of it.
Post back
Sat 15/02/03 at 17:47
Regular
"Trout a la creme"
Posts: 2,858
one of my friends has a problem with his laptop, just wondering if anyone could shed some light on what might be the problem/solution...

For the most part it works fine. He's got a 850MHz pentium 3 mobile chip, and windows 98.
His internet explorer is ok, unless you open up another window in it, at which point there is a high probability that it will freeze and will stop responding.
he uses task manager to close IE, then has to re-open a new window in it...

He's run a full virus check, came up clear. deleted a load of files in case it was a hard drive problem (it being too full or something).
It seems that only IE is affected.

Just wondering if there's anything he can do to fix it. :)

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