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I've been sending emails to Ali and posting messages for over a week now about not having received a game that I won 3 weeks ago. After all my efforts Ali has (finally) emailed back saying th game was dispatched over 2 weeks ago. He said that it was either at my local PO, or had got lost in the post. Since all the games I have got from SR fit through my post-box (and even if they didn't, the neighbours would have it, or I would have a slip from the PO saying that it's there), then I think that this is very unlikely- I'll check tomorrow to make sure. However, if the game has been lost in the post then basically "tough luck!". (That was not an exact quote). What Ali said is that a very small number of games are lost in the post, and that the only thing I can do is write in to the company magazine- ie He could do nothing. On GOOD sites like Simply Games, he situation is slightly different. You see, they offer next day delivery, and they didn't deliver the game for a whole week. They said it was probably lost in the post, and gave it to me FREE! So for f**ks sake SR, get your act together- not only are your prices higher than Simply games, and they have no membership fee, but also they give free next day delivery and if delivered late give you the games free! I don't think I'll renew my membership next year at this rate!
-The rather annoyed Rav
-The rather annoyed Rav
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Perhaps it's cos they know my ant colony will attack them unless they get it to me within 3 days.
I doubt SR will put this on a piece of news, saying it's a "genuine comment"... : )
Almost a week for me.......how did ant get his so soon?
I've been sending emails to Ali and posting messages for over a week now about not having received a game that I won 3 weeks ago. After all my efforts Ali has (finally) emailed back saying th game was dispatched over 2 weeks ago. He said that it was either at my local PO, or had got lost in the post. Since all the games I have got from SR fit through my post-box (and even if they didn't, the neighbours would have it, or I would have a slip from the PO saying that it's there), then I think that this is very unlikely- I'll check tomorrow to make sure. However, if the game has been lost in the post then basically "tough luck!". (That was not an exact quote). What Ali said is that a very small number of games are lost in the post, and that the only thing I can do is write in to the company magazine- ie He could do nothing. On GOOD sites like Simply Games, he situation is slightly different. You see, they offer next day delivery, and they didn't deliver the game for a whole week. They said it was probably lost in the post, and gave it to me FREE! So for f**ks sake SR, get your act together- not only are your prices higher than Simply games, and they have no membership fee, but also they give free next day delivery and if delivered late give you the games free! I don't think I'll renew my membership next year at this rate!
-The rather annoyed Rav
-The rather annoyed Rav
Page: