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before sending off the form, I phoned them to ask what my options were as I already had four controllers and a DVD remote. They said I could request a third game, as long as I enclosed a covering letter - which I did.
Not only have they sent me a controller, but the one game I wanted - RalliSport challenge - is the one they didn't bloody send!
Incompetent fools.
The call was painless, a nice spanish woman(i could tell from her accent) took my call. As soon as I said my games hadn't arrived she gave a very loud *sigh*, which I thought was funny as it clearly shows she's been dealing with reward pack troubles all day. I decided then not to give her any greif and not complain.
After I gave my serial number and everything she said my games are coming soon, I said thanks for the help and eveything. A quick, speedy call that put my mind at ease.
If your having worries, phone them up.
After kicking up a huge fuss I got a DVD Playback kit out of them which came 8 days after the phone call, and then last saturday I recieved my Reward Pack all with what I asked for.
Out of this I have got:
A DVD Playback kit
An Extra Controller
Halo
RalliSport Challenge
Not bad I would say but after waiting nearly 60 days I derserved to get the compensation, complaining is worth it!
::twitch:: 28 days...hahaha.....28 days ! I have to wait upto another 28 F****** DAYS !!!!!!!!
Could barely understand the bloke on the phone with his accent and the line must have been a bit crappy cause it was hard to hear him too which is probably the reason I just politely finished the call without verbally tearing his bollards outta him !
For some STRANGE reason, I get the feeling that in 28 days time, I'll still have sod all and when I call back up I'll get "Sorry sir, you had to order your package before July 1st, this date has passed now."
::twitch:: So, I guess I'll just sit down now and wait.....for another 28 days. :-) No problem, I can do that, I can wait another 28 days which will give a grand total of being screwed over of 80 days. No problem at all. ::twitch::
> it's worked out fine for me.
That's cos you only wanted the standard offer.
Heh - Microsoft adhering to standards... there's a first! :-)
I'll call MS later and see whats going on, hopefully I'll get the yank line so I can twist some free stuff out of them. ;-))
Rallisport and Amped, both of which are blinding games, and a free pad. Cheers MS, it's worked out fine for me.
:-p
Plus a lot of shops use a marker to write a number on it. Makes it feel even more used and second hand ! ;-))
I trade games in, but I'd never buy a game thats second hand from a shop. ;-) Sometimes I might consider a game from a friend thats trying to shift a title, but otherwise its not for me. ;-)