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Thanks in advance!
Thanks in advance!
Are you able to compare visitor stats to see if things have changed over time?
Post your URL is you want people to comment more.
[s]Hmmm...[/s]
As to why you site is getting quieter I'm not sure I can offer much advice on that. There have been no changes to the VIP platform that would cause this as far as I know. Might be worth checking things like the error log in your web root to see if something is causing some visitors to see problems with your site. I'm not aware of other customers reporting such a problem.
How do I get to see the errors? I have been checking everything all the time and its driving me crazy, I cant see anything that has changed, that's why I just thought I would ask if anyone else has noticed anything, trouble is not many actually people hosted with freeola seem to ever visit the forum ?
thanks
Your header image uses Flash, so on many devices where Flash isn't available these days visitors will just see a broken/empty section. I would change this to something non-Flash so everyone can view it.
Also, your checkout takes you to an SSL via 'santu' before reaching WorldPay. I haven't heard of this service before so it would make me think. I appreciate not everyone is so fussy though :¬) It's a shame you don't send visitors directly to WorldPay which may encourage people to complete their order.
I see you are using Google Analytics - can you use these reports to see where your visitors are leaving the site which may help to show where a problem is?
[s]Hmmm...[/s]
Don't forget Google analytics may help you to see if there is a problem. The reports should also show you when your traffic changed.
[s]Hmmm...[/s]
That's it though really, it doesn't really show much difference, apart from the last few days/week , when it has gone a bit strange, people spending lots less time on the site and orders drying up a bit, thanks for the advice though, much appreciated.. we have tried to get the site re-done on several occasions, but have chosen the wrong people to do it for us and they have been less than professional to say the least, hence the old site still being there when it should have been modernised 2 years ago!! 3 times bitten, now don't know who to trust to do it for us!! It seems that either we have been extremely unlucky, or there are an awful lot of people/companies making websites that are talking out of the wrong places!! They all make loads of brochure sites, but an online shop seems to pose a huge problem.
Sorry for the rant but it has all been a bit annoying!!
thanks again