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Okay, here’s an official complaint to SR. They say, and I quote, that they try their best to mail order games to their customers for their release dates.
Can I ask, how many of you failed to receive State of Emergency today.
They said that they dispatched the game on the 21st thinking that it would arrive on the 22nd but if they had a little common sense, they would have sent it on the 20th. how would you expect a game to travel and be delivered in one day when I live in the west of Scotland. This isn’t the 1st time.What was the point of buying first class post when I didn’t even get it on the correct day. And don’t even talk about the slippage of this release date. Now I’ve got a whole day to waste, huh!
I decided to post this thinking that it would be familiar and of course I didn’t have anywhere else to complain.
Also, I e-mailed them at GAD address telling them I wasn’t trying to win a game but just simply telling them about a cheater.
Their reply: ”We don’t owe you anything….” I think his name was Ali or something.
If they’ve got 600,000 customers I suggest they revise their customer service techniques(Ali) and grow some common sense.
Anyone else had any problems. I bet you there is lots. Post your opinions.
Other than that it’s a good website with excellent chatrooms. Not bad prices either but there is better out there.
Can I ask, how many of you failed to receive State of Emergency today.
They said that they dispatched the game on the 21st thinking that it would arrive on the 22nd but if they had a little common sense, they would have sent it on the 20th. how would you expect a game to travel and be delivered in one day when I live in the west of Scotland. This isn’t the 1st time.What was the point of buying first class post when I didn’t even get it on the correct day. And don’t even talk about the slippage of this release date. Now I’ve got a whole day to waste, huh!
I decided to post this thinking that it would be familiar and of course I didn’t have anywhere else to complain.
Also, I e-mailed them at GAD address telling them I wasn’t trying to win a game but just simply telling them about a cheater.
Their reply: ”We don’t owe you anything….” I think his name was Ali or something.
If they’ve got 600,000 customers I suggest they revise their customer service techniques(Ali) and grow some common sense.
Anyone else had any problems. I bet you there is lots. Post your opinions.
Other than that it’s a good website with excellent chatrooms. Not bad prices either but there is better out there.
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Okay, here’s an official complaint to SR. They say, and I quote, that they try their best to mail order games to their customers for their release dates.
Can I ask, how many of you failed to receive State of Emergency today.
They said that they dispatched the game on the 21st thinking that it would arrive on the 22nd but if they had a little common sense, they would have sent it on the 20th. how would you expect a game to travel and be delivered in one day when I live in the west of Scotland. This isn’t the 1st time.What was the point of buying first class post when I didn’t even get it on the correct day. And don’t even talk about the slippage of this release date. Now I’ve got a whole day to waste, huh!
I decided to post this thinking that it would be familiar and of course I didn’t have anywhere else to complain.
Also, I e-mailed them at GAD address telling them I wasn’t trying to win a game but just simply telling them about a cheater.
Their reply: ”We don’t owe you anything….” I think his name was Ali or something.
If they’ve got 600,000 customers I suggest they revise their customer service techniques(Ali) and grow some common sense.
Anyone else had any problems. I bet you there is lots. Post your opinions.
Other than that it’s a good website with excellent chatrooms. Not bad prices either but there is better out there.
Can I ask, how many of you failed to receive State of Emergency today.
They said that they dispatched the game on the 21st thinking that it would arrive on the 22nd but if they had a little common sense, they would have sent it on the 20th. how would you expect a game to travel and be delivered in one day when I live in the west of Scotland. This isn’t the 1st time.What was the point of buying first class post when I didn’t even get it on the correct day. And don’t even talk about the slippage of this release date. Now I’ve got a whole day to waste, huh!
I decided to post this thinking that it would be familiar and of course I didn’t have anywhere else to complain.
Also, I e-mailed them at GAD address telling them I wasn’t trying to win a game but just simply telling them about a cheater.
Their reply: ”We don’t owe you anything….” I think his name was Ali or something.
If they’ve got 600,000 customers I suggest they revise their customer service techniques(Ali) and grow some common sense.
Anyone else had any problems. I bet you there is lots. Post your opinions.
Other than that it’s a good website with excellent chatrooms. Not bad prices either but there is better out there.
Saying things like that about Ali will probably not go in your favour when he chooses the next GAD winners, you know...
Who was the cheat??
It's not SR's fault, the game was released today, it should have been released on Monday.
Maybe you should go to the SR Bugs and Customer Service forum as well as this one. People there might help :)
Where are these better prices then, down the market?
Two words= Royal Mail
I wouldn't complain if I were you; if you want it definitely on release, take yourself down to the shops like the non-lazy person you aren't. I think SR are good that often they manage to deliver on the day of release, because if you think about it, it means they process all of the pre-orders as soon as shipments arrive. They only arrive a few days in advance, and even receiving the game on Saturday would be a good service. This is no fault of SR; if they get a late shipment it is the producer's fault, and if it takes ages to arrive, it is Royal Mail's fault. Don't point the finger; its rude.
The only got the stock in late on Wednesday.
They was no pint in mailing them there and then becasue they would have missed that that days delivery anyway.
If you wanted the game today you should have upgraded to 1st class delivery, I did :P
They was no pint in mailing them there and then becasue they would have missed that that days delivery anyway.
If you wanted the game today you should have upgraded to 1st class delivery, I did :P
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