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"I don't believe it!"

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Tue 07/01/03 at 17:28
Regular
Posts: 787
I've had my PS2 for a good three years now (since it came out pre-ordered), but I certainly wouldn't have bothered if I knew that it cam with an expiry date!

Everytime I insert a game, it keeps making sounds that indicate it's not reading the disc properly. I'm thinking of ringing the customer hotline to tell them of the problem (in actual fact I'm seeking for mercy) but this just isn't right. I haven't done anything in anyway to my PS2 to not make it work properly, otherwise I wouldn't be complaining right this moment.

I even had to bash it a couple of time because I got so sick of it! My games are working, but it's so mush hassle to just try and start a game. Plus, when it tries to load a game, it makes a *clanking* noise. It wasn't until quite recently that I realised this clanking noise was in fact scratching and defacing my discs, which further makes the whole task of beginning a game even worse.

To be honest, I'm not too pleased by this considering I even payed the maximum price for my PS2 (300 quid) with no controller or memory card! Surely I have a case here!

Anyone else facing similar problems?
Wed 08/01/03 at 20:58
Posts: 665
Maybe this is what is happening to my ps2. Lately it hasn't been reading some of my games, comes up with disc read error plus my dvd player often doesnt play dvds correctly anymore. I thought it was just dust had got into it but maybe i could blame it on this sincce i'vehad my ps2 since it came out.
Wed 08/01/03 at 22:20
Regular
"Got any carrots?"
Posts: 806
Ive had my PS2 since release date too and it wont play any CD format disc. It only plays DVD films/games.

I wrote to sony and i have to phone them to get more advice. But apparently if you really hassle them they will replace the faulty PS2 free of charge. Im really peed off cos I cant play 4 player virtua tennis 2 now!!!

Does anyone know if sony will replace my PS2 even though I opened it cos i was THAT desperate?
Thu 09/01/03 at 07:51
Posts: 81
I've had similar and different problems with my PS2 which I purchased (Originally) on the incept date. In fact i've gone through a total of seven to eight units. Fair play to Sony who have replaced them, initial with the reconditioned units. But then with brand new consoles (including 12 month warranty). Don’t get me wrong it is a good console when it works. But a consumer product such as the PS2 shouldn’t really have this high a failure rate.
Thu 09/01/03 at 16:06
Regular
"Being Ignorant"
Posts: 2,574
Thanks badgerturnip for that information.

I rang that number and everything has been sorted! They said my warranty had expired (which is true) and so I have to pay a repair or exchange price of 65 quid, which isn't so bad considering they could have turned me down completely and not given anything to me at all.

Plus, they gave me an address to send those scratched games to be repaired or replaced, so that's been sorted as well.

I'm over the moon!

:D
Thu 09/01/03 at 16:18
Regular
"Little Wonder You!"
Posts: 32
I'vre had that three times already. the last time the replacement wasn't workin either and neither was the replacements replacement. Six Ps2's have been in my hands since I got mine from the waiting list. I should look on the bright side though, They're replaced in two days an my PS2 DVD software is always bang up to date.

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