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"Email probs or just me?"

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Fri 14/01/11 at 11:22
Regular
"Ctrl, Alt, Woof"
Posts: 212
Hi,

I don't seem to have had any emails (form mail) since Wednesday 12th at 11:00. I can see by my logs that customers have submitted forms.

I've sent a couple of testers from the site this morning but they haven't arrived either.

Anyone else having this problem or is it just me?

thanks

JTD
Fri 14/01/11 at 16:44
Staff Moderator
"Show Me Your Moves"
Posts: 2,255
This issue has now been resolved and all formmail should now be working correctly on this, and all, webservers. Obviously if you get any further problems, let us now (preferably) via ticket.

We have our own test scripts running on each server, adding your own is likely to only increase the amount of un-necessary messages circulating through our mail servers.
Fri 14/01/11 at 17:41
Moderator
"Are you sure?"
Posts: 5,000
Hi Butch,
Thanks for that.

Not being funny but it looks like this problem has been going on for a day or more and your systems didn't pick it up - a customer did?

Perhaps I'm missing something here?

EDIT: Re. my more details request.
Can you say if affected customers emails will have been lost during this problem?

Thanks - sorry to be a pain!
[s]Hmmm...[/s]
Fri 14/01/11 at 19:40
Regular
"Ctrl, Alt, Woof"
Posts: 212
Sorry - been busy since my last post.

Yup - formmail and scripts are working again.

It looks like all mails generated between Wed 12th at approx 11:00 and today at approx 16:00 have been lost (or at least they havn't come through yet).

Pleased it's sorted but bit of a bummer mails have been lost.

JTD

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