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"Ping Times"

recently I was hearing data noise on my phone when making calls, BT said there was no fault on my line and suggested that I replace my broadband filters, this I did and now the phone line is clear as a bell, how ever my son says now that his ping time (double dutch to me) has risen from a steady 200 to 400, can any one offer any tips on how to reduce this?

Digi

Hi Digi,
I would start by checking your line stats in case something's gone pear shaped!

Post the results from a BT Speedtest: www.speedtester.bt.com

I remember you are on a great line and normally get a maximum 8128 sync (20CN network) - the results will show how things currently are.

You can also try using the BT TEST socket revealed by removing the faceplate on a modern Master Socket (NTE5) to see if something else might be affecting things.

Ideally you should compare the line stats from the TEST socket and from your normal connection. Attenuation/Sync/SNR
Or, get your son to re-test his ping when plugged directly into the TEST socket.

NB. Try NOT to reconnect during the evening/night to get the best 'sync'.

Let us know how you get on as there is more you can try... :¬)
[s]Hmmm...[/s]

recently I was hearing data noise on my phone when making calls, BT said there was no fault on my line and suggested that I replace my broadband filters, this I did and now the phone line is clear as a bell, how ever my son says now that his ping time (double dutch to me) has risen from a steady 200 to 400, can any one offer any tips on how to reduce this?

Digi