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You can now add your own Favicon to your InstantPro Websites!
To do this you will need to select the Web site design Editor option from the Site Overview screen, and then select the 'Edit Miscellaneous' option.
On this page you will be able to upload your own favicon to your InstantPro Website!
To do this you will need to select the Web site design Editor option from the Site Overview screen, and then select the 'Edit Miscellaneous' option.
On this page you will be able to upload your own favicon to your InstantPro Website!
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Yeah it might help thanks. The form may need a re-write to get rid of the Javascript submit thought. It may get looked at next week but I can't promise anything.
Hi Eccles,
Thanks for the reply - obviously it's not urgent :¬)
Re. IE and login credentials:
(sorry I've made this thread a bit complicated!)
I'm not sure now who's looking at it at your end (see previous posts) but hopefully my info from yesterday (MS techie troubleshooting link) will help.
Thanks for the reply - obviously it's not urgent :¬)
Re. IE and login credentials:
(sorry I've made this thread a bit complicated!)
I'm not sure now who's looking at it at your end (see previous posts) but hopefully my info from yesterday (MS techie troubleshooting link) will help.
[s]Hmmm...[/s]
This is LukeM's project so I'll let him look into this tomorrow. I know he was changing a few thing last week including the PNG transaprency problem. Not sure how far he got or if he touched your site or not though I'm afraid.
OK - back to InstantPro Favicons! :¬)
I noticed today that my Favicon had stopped being displayed in IE ?! (FF still working)
Following the Favicon path I found this isn't the one (size changed) I uploaded.
I uploaded my original png again and it's working again in both browsers.
Was that due to 'you guys' experimenting after I posted my original feedback or is something else going on?
NB. I received the 'too small to crop' message (correctly) but the next page went on to show me how the Favicon would look in various browsers and still didn't show up. Again I ignored that and continued through...
I noticed today that my Favicon had stopped being displayed in IE ?! (FF still working)
Following the Favicon path I found this isn't the one (size changed) I uploaded.
I uploaded my original png again and it's working again in both browsers.
Was that due to 'you guys' experimenting after I posted my original feedback or is something else going on?
NB. I received the 'too small to crop' message (correctly) but the next page went on to show me how the Favicon would look in various browsers and still didn't show up. Again I ignored that and continued through...
[s]Hmmm...[/s] My Freeola InstantPro Site
Thanks! And you should have had those domain processed already.
Thanks for the replies.
Eccles wrote:
> Hopefully you'll find MyFreeola working normally now as I've just
> resolved an issue.
All seems to be working fine now.
I've just tested it for you with a couple of credit card transactions!
Eccles wrote:
> Hopefully you'll find MyFreeola working normally now as I've just
> resolved an issue.
All seems to be working fine now.
I've just tested it for you with a couple of credit card transactions!
[s]Hmmm...[/s] 
So you would prefer us to make things up and say we can see things? :D
I know what you are getting at but we generally don't have a reason to say we can't see things and not mean it etc. It's more often that we can not actually replicate what you are seeing based on the initial information you provide.
It helps that you are normally spot on though,and that further investigation/asking you what you are on about willis etc shows us the issue :D
Incidentally I did actually say that we are looking into why things are slow.
Logging on for me was fine. It might be because I log in a different way to you however, but the testing through MyF on IE8 didn't take that long.
[EDIT] I put doesn't help rather than does for some reason. Blame the keyboard....
I know what you are getting at but we generally don't have a reason to say we can't see things and not mean it etc. It's more often that we can not actually replicate what you are seeing based on the initial information you provide.
It helps that you are normally spot on though,and that further investigation/asking you what you are on about willis etc shows us the issue :D
Incidentally I did actually say that we are looking into why things are slow.
Logging on for me was fine. It might be because I log in a different way to you however, but the testing through MyF on IE8 didn't take that long.
[EDIT] I put doesn't help rather than does for some reason. Blame the keyboard....
Hi Hmmm,
We try and respond to problems as quickly as possible. Some monitoring checks we do, run every 5 minutes and some every minute, so it seems to us that you spot the problems quicker than we do sometimes!
When we get alerted to a problem one of the Systems teams usually tries to resolve it (including me), but this may mean we do it remotely, away from the office so sometime other members of staff are not aware we are already working on an issue. We inform support as quickly as we can. That said, we do appreciate the help you give as and you loyalty.
I agree that sometime a one line response is not helpful and we'll try and be a bit more constructive in the future. Support should know that if you post a problem here then you're usually correct!
Hopefully you'll find MyFreeola working normally now as I've just resolved an issue.
We try and respond to problems as quickly as possible. Some monitoring checks we do, run every 5 minutes and some every minute, so it seems to us that you spot the problems quicker than we do sometimes!
When we get alerted to a problem one of the Systems teams usually tries to resolve it (including me), but this may mean we do it remotely, away from the office so sometime other members of staff are not aware we are already working on an issue. We inform support as quickly as we can. That said, we do appreciate the help you give as and you loyalty.
I agree that sometime a one line response is not helpful and we'll try and be a bit more constructive in the future. Support should know that if you post a problem here then you're usually correct!
Hopefully you'll find MyFreeola working normally now as I've just resolved an issue.
Warhunt wrote:
> No logging in issues for myself. Things are running a bit slower,
> but only in the last 10 minutes or so.
>
> EDIT: Which we are looking into.
Hi Warhunt - I've just logged back in but it was mighty painful!
Just an observation,
I've been a Freeola customer for 10 years and a big fan as you know. But it does make me 'smile' when I report any issues as often the first reply from Freeola is - "looks ok to us", 'we don't see that", etc.
I'm not making this stuff up you know ;¬)
When my clients report issues to me I find a useful response is that I'll investigate and get back to update you.
I have a new domain to register and one to renew today - but will wait until your https pages are performing normally I think.
:¬)
> No logging in issues for myself. Things are running a bit slower,
> but only in the last 10 minutes or so.
>
> EDIT: Which we are looking into.
Hi Warhunt - I've just logged back in but it was mighty painful!
Just an observation,
I've been a Freeola customer for 10 years and a big fan as you know. But it does make me 'smile' when I report any issues as often the first reply from Freeola is - "looks ok to us", 'we don't see that", etc.
I'm not making this stuff up you know ;¬)
When my clients report issues to me I find a useful response is that I'll investigate and get back to update you.
I have a new domain to register and one to renew today - but will wait until your https pages are performing normally I think.
:¬)
[s]Hmmm...[/s]
No logging in issues for myself. Things are running a bit slower, but only in the last 10 minutes or so.
EDIT: Which we are looking into.
EDIT: Which we are looking into.
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