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"Freeola Security Certificate Expired ?"

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Thu 25/02/10 at 07:20
Regular
"I like turtles"
Posts: 5,368
This morning when I tried to log into the site Firefox kept throwing up a warning telling me Freeola's security certificate has expired.Can get past it by repeatedly clicking cancel until your login details appear.Don't know if its just Firefox that this happens with ?.Just thought I'd let you guys know.
Fri 26/02/10 at 11:47
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
Yep basically we're looking for the .co.uk version of the domain in the certificate warning. If you could tell us the page Firefox is wanring you on then that may help. I've just cleared down my Firefox, logged into MyFreeola and then logged out again and done the same for Chat and can't reproduce the problem. It's prooving a little harder to solve than anticipated!
Fri 26/02/10 at 11:43
Regular
"I like turtles"
Posts: 5,368
Thanks DL,posting this now using IE8 and its fine.Might have to use that for this site then ?,Not sure why this problem only rears its ugly head in Firefox ? :S
Fri 26/02/10 at 11:15
Regular
"Feather edged ..."
Posts: 8,536
pete_21 wrote:
> motomotomd wrote:
>
> Edit: A colleague has also advised that if you are trying to log
> in by visiting a favourite/bookmark in your browser which has an
> old address stored, then this could be the cause...
>
> No mate,not using favourite/bookmark,came in via tabs on main
> page just now.I'm on one of my work PC's at the moment and it's
> doing exactly the same thing on that ?.If you do not clear
> cookies/history (once you logged in) it seems OK but once you do
> (I have Firefox configured to do this when it closes) the problem
> returns when you attempt to log back in.Not having any problems
> on any other site only this one.

Mornin pete, may or may not help but just tested all manner of log in 'ways' and no problems encountered - using IE8:-)

(However, address does mention secure freeola.com and not .co.uk)
Fri 26/02/10 at 10:57
Regular
"I like turtles"
Posts: 5,368
motomotomd wrote:

> Edit: A colleague has also advised that if you are trying to log
> in by visiting a favourite/bookmark in your browser which has an
> old address stored, then this could be the cause...

No mate,not using favourite/bookmark,came in via tabs on main page just now.I'm on one of my work PC's at the moment and it's doing exactly the same thing on that ?.If you do not clear cookies/history (once you logged in) it seems OK but once you do (I have Firefox configured to do this when it closes) the problem returns when you attempt to log back in.Not having any problems on any other site only this one.
Fri 26/02/10 at 09:28
Staff
"The Killer Techie"
Posts: 459
We've (possibly just me) have been testing various different ways of logging into MyFreeola and were fairly certain that it has been resolved.

Have you tried removing any temporary files in your browser, only thing I can think of is that your browser is still trying to load the certificate in the wrong location. To be honest, I'm not certain how the log in script works, but its certainly worth a try.

Edit: A colleague has also advised that if you are trying to log in by visiting a favourite/bookmark in your browser which has an old address stored, then this could be the cause...
Fri 26/02/10 at 07:35
Regular
"I like turtles"
Posts: 5,368
Take it that it's just me still getting this when I log in then ?.Does anyone know if there any way I can configure Firefox to ignore the warning ?.
Thu 25/02/10 at 14:33
Regular
"I like turtles"
Posts: 5,368
OK,don't know what the hell is going on I'm getting the warning again now ? :S
Thu 25/02/10 at 12:43
Regular
"I like turtles"
Posts: 5,368
I'm still getting the warning in Firefox ?.I'm not complaining just thought I'd give you guys an update.It's not an issue for me,just thought I'd mention it.Haven't tried logging in using a different browser.I'm on my ancient works laptop at the moment and Firefox is the only browser I have on it.

EDIT : Seems OK now.
Thu 25/02/10 at 11:19
Staff Moderator
"Freeola Ltd"
Posts: 3,299
....which is now also resovled :D
Thu 25/02/10 at 11:19
Staff Moderator
"Freeola Ltd"
Posts: 3,299
The issue with logging in through the forums should now be resolved (or at least it seems Eccles has done the job) :D

Logging out of accounts may still show the same thing though which we are looknig into.

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