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"Freeola Security Certificate Expired ?"

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Thu 25/02/10 at 07:20
Regular
"I like turtles"
Posts: 5,368
This morning when I tried to log into the site Firefox kept throwing up a warning telling me Freeola's security certificate has expired.Can get past it by repeatedly clicking cancel until your login details appear.Don't know if its just Firefox that this happens with ?.Just thought I'd let you guys know.
Sat 27/02/10 at 14:15
Regular
"Feather edged ..."
Posts: 8,536
Well done pete, excellent investigative work and explanatory video - 3 gold stars and a gad :-D

PS well done to the Freeola guys :-)
Sat 27/02/10 at 13:02
Regular
"I like turtles"
Posts: 5,368
Ah,so the favicon code was referring to the .co.uk domain was it ?,exactly what I thought all along ! :S

Excellent work guys,its fine now.
Sat 27/02/10 at 12:28
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
Points to cjh and some to Pete as well for the effort he's put in to help fix this. It seem ok now after I was able to reproduce the problem.
Sat 27/02/10 at 11:19
Regular
"It goes so quickly"
Posts: 4,083
I now get this message as well. It tells me the certificate expired three days ago. This is in Firefox 3.6, but doesn't happen in the Chrome Dev Channel or IE 8

Eccles:
"Yep basically we're looking for the .co.uk version of the domain in
the certificate warning.
"

Your favicon code still refer to the .co.uk domain name when I click the "post a reply" button.
Sat 27/02/10 at 09:30
Regular
"I like turtles"
Posts: 5,368
Morning chaps,Just logged in now and can confirm the problem is still there for me.I have recorded a 30 sec video clip to show you guys what I am experiencing.Quality is hardly 1080P but you can see what going on OK.

Freeola Login Video Clip

The warning displayed is exactly the same as in the picture I posted in this thread yesterday.

Hope this is of some help.
Sat 27/02/10 at 09:05
Moderator
"Are you sure?"
Posts: 5,000
Eccles wrote:
> Fixed the issue reported by Hmmm...


Yep - that looks better :¬)

NB. You will remember the issue about remembering login details has been raised a few times in the past, and you were looking at things...

I'm not sure if you are aware of the current situation?
For me (and my Freeola customers) FF remembers the details but IE still doesn't.

I was showing a new Freeola ADSL customer how to check their usage during the week and it would have simplified things for them (and me!) if IE8 retained the login details for MyFreeola.

Obviously this would help all IE customers/users with Freeola accounts, new or returning.
[s]Hmmm...[/s]
Fri 26/02/10 at 23:56
Staff Moderator
"Aargh! Broken..."
Posts: 1,408
Fixed your issue Hmmm..., still investigating Pete's.
Fri 26/02/10 at 17:27
Moderator
"Are you sure?"
Posts: 5,000
Eccles wrote:
> Yep basically we're looking for the .co.uk version of the domain
> in the certificate warning. If you could tell us the page Firefox
> is wanring you on then that may help.

I see the error (expired certificate) when I logout after visiting/editing my Freeola InstantPro site.

The address I see is as posted earlier:
https://secure.freeola.co.uk/ [remove_space] myfreeola-control-panel/instant_sites/

If I login/out without visiting InstantPro I don't see any errors.
[s]Hmmm...[/s] My Freeola Instant Site
Fri 26/02/10 at 15:30
Regular
"I like turtles"
Posts: 5,368
Don't know what the hell is going on now but the warning is back again for me ?.This is what I did (I'm on my work laptop,different PC from this morning).Came in via tabs on main page (did not log into My Freeola) just went to post reply on chat thread and the warning came up again.As ever can round it by constantly hitting cancel until the forum login details appear.

Update : I'm back home now and its the same on my home PC.However I have noted that it only seems to reoccur when the browser is cleared out,shut down then restarted.If you do not close Firefox it seems OK.However when you restart it the problem returns.Just thought I'd mention it.
Fri 26/02/10 at 12:54
Regular
"I like turtles"
Posts: 5,368
Right,just to make me look like a complete tool,it doesn't seem to be doing it anymore ? (still using Firefox).If the problem returns I'll let you guys know.Cheers for all of your help.

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