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Just received a 'form' email from the 9th Feb from one of my sites using your form_to_mail.php script.
On the 12th Feb I updated my support ticket regarding the on-going problems, but the last response I've received was from the 7th Feb?
In case your email responses are going missing could you PLEASE provide an update here?
Thanks.
On the 12th Feb I updated my support ticket regarding the on-going problems, but the last response I've received was from the 7th Feb?
In case your email responses are going missing could you PLEASE provide an update here?
Thanks.
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Digitrader wrote:
> On 17th Feb freeola wrote this.... its now 25th! do you think I
> would be abusing my Moderator power if I were to highlight this
> post to Staffies to draw their attenttion to this thread?
I can assure you Kev, and everyone else, we are still urgently looking into this.
We do not take any problems on our servers lightly, especially not ones that affect so many users on such a large scale. We have already lost numerous customers through this, so we have no intention on letting this run on any longer than is possible.
> On 17th Feb freeola wrote this.... its now 25th! do you think I
> would be abusing my Moderator power if I were to highlight this
> post to Staffies to draw their attenttion to this thread?
I can assure you Kev, and everyone else, we are still urgently looking into this.
We do not take any problems on our servers lightly, especially not ones that affect so many users on such a large scale. We have already lost numerous customers through this, so we have no intention on letting this run on any longer than is possible.
Thanks for the reply Vexxxed.
Glad to hear you are treating this seriously; perhaps you could update your 'Status' page which still reads:
We are pleased to advise that there are no current faults.
I tell all my clients to look there first when they suspect a service problem, this has been going on for some weeks and has never made an appearance?
Glad to hear you are treating this seriously; perhaps you could update your 'Status' page which still reads:
We are pleased to advise that there are no current faults.
I tell all my clients to look there first when they suspect a service problem, this has been going on for some weeks and has never made an appearance?
Thanks for the reply Vexxxed
As GWD has already said some updates/ feedback would be really nice and the status page reflecting the current situation would be appreciated
Kev
Vexxxed wrote:
> Digitrader wrote:
> On 17th Feb freeola wrote this.... its now 25th! do you think I
> would be abusing my Moderator power if I were to highlight this
> post to Staffies to draw their attenttion to this thread?
>
> I can assure you Kev, and everyone else, we are still urgently
> looking into this.
>
> We do not take any problems on our servers lightly, especially
> not ones that affect so many users on such a large scale. We
> have already lost numerous customers through this, so we have no
> intention on letting this run on any longer than is possible.
As GWD has already said some updates/ feedback would be really nice and the status page reflecting the current situation would be appreciated
Kev
Vexxxed wrote:
> Digitrader wrote:
> On 17th Feb freeola wrote this.... its now 25th! do you think I
> would be abusing my Moderator power if I were to highlight this
> post to Staffies to draw their attenttion to this thread?
>
> I can assure you Kev, and everyone else, we are still urgently
> looking into this.
>
> We do not take any problems on our servers lightly, especially
> not ones that affect so many users on such a large scale. We
> have already lost numerous customers through this, so we have no
> intention on letting this run on any longer than is possible.
Page: