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"problems with my pc/ internet"

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Mon 08/01/07 at 08:00
Regular
"boofy them"
Posts: 42
hi - i wonder if anyone can help.

i have a new laptop and am having trouble getting on to some sites (eg. paypal and tesco -when you have logged in) The green bar at the bottom slowly moves to show that it is loading but then stops at about 5 little block things.

Any suggestions?? Thanks
Mon 08/01/07 at 08:00
Regular
"boofy them"
Posts: 42
hi - i wonder if anyone can help.

i have a new laptop and am having trouble getting on to some sites (eg. paypal and tesco -when you have logged in) The green bar at the bottom slowly moves to show that it is loading but then stops at about 5 little block things.

Any suggestions?? Thanks
Mon 08/01/07 at 09:01
Regular
"1 up on the DEVIL"
Posts: 94
You will probably have to turn your FIREWALL down to medium whilst logging in and using these and some other websites.

Since I got a new pc I now have to do this to access my hotmail.
Mon 08/01/07 at 18:04
Regular
"Mad as a badger!"
Posts: 1,178
Good Evening,

If turning off your firewall does not help with this issue, it may be worth checking out a setting called 'MTU' on your router. This is usually set at around 1500 by default by most companies. Try reducing this to 1492, if this does not work, reduce it again to 1458.
Mon 08/01/07 at 21:11
Regular
"boofy them"
Posts: 42
thanks - i'm not sure what a firewall is or how to turn it down? Can you help?
Mon 08/01/07 at 21:13
Regular
"Monochromatic"
Posts: 18,487
Are you using Windows XP?
Mon 08/01/07 at 21:14
Regular
"boofy them"
Posts: 42
yes
Mon 08/01/07 at 21:21
Regular
"Monochromatic"
Posts: 18,487
Go to My Computer, then Control Panel, then Windows Firewall.
It should be set to On.

Oh this could be a thing to do with Internet Options. I had problems setting it up for my dad a while back. I'll take a look.

You do have broadband right?
Mon 08/01/07 at 21:35
Regular
"Tornado Of Souls"
Posts: 5,680
If you're checking it's not interfering, it actually should be set to "off".
Mon 08/01/07 at 21:38
Regular
"Monochromatic"
Posts: 18,487
Bob_The_Moose wrote:
> If you're checking it's not interfering, it actually should be
> set to "off".

I didn't mention that because of security issues. I think it's more likely to be something in Internet Options and the security policy being too high.
Fri 12/01/07 at 18:26
Regular
"boofy them"
Posts: 42
hello, me again, yet more problems with my laptop. As suggested I have looked at my firewall which was off and have gone into interent options and tried to turn the security down to medium low, but it won't let me??

Now, when I go onto ebay and in 'my ebay' the page downloads but i can only see the very top of it eg, buy, sell etc, but not any of my stuff. I emailed the ebay people and they said to delete the cookies and history as too much in cache (?) This worked for a while, but not anymroe. Now i can't contact ebay again as can't see the page!!

Ahhh - I am also still having problems getting on to some web pages as the green bar at the bottom stops at about 4-5 green block things. Can anyone help???? :-)

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