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"Watch out for your domains!!!!"

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Wed 01/09/04 at 18:11
"quod erat demonstru"
Posts: 5
I've just got of the phone with Freeola support after a very worrying conversation.

Basically, Freeola failed to send me a domain renewal until a year after one of my domains expired. In the meantime, someone else has acquired the domain. Luckily, it wasnt an active site yet, so I've been saved a lot of embarrassment, but annoyingly this was a good net name that I've now lost.

Freeola's position is that it is not their responsibility to remind its users when a domain requires renewal...so hard luck.

Probably like many others out there, I've never kept a record of when any of the domains I own are due for renewal - Freeola have always pestered me with countless emails well in advance. Are there any of the support / moderators out there who can tell me how I can get the renewal dates for multiple domains hosted at Freeola in my name, without having to resort to a whois search on each one individually?
Wed 01/09/04 at 18:57
Regular
Posts: 4,279
They sent me 3 letters and I didn't even want to reniew my domain.
Wed 01/09/04 at 18:52
Regular
"Twenty quid."
Posts: 11,452
I think they contact you three times and then it's up to you.

Is is too difficult to stick a reminder in a schedule/calendar application?
Wed 01/09/04 at 18:33
Regular
Posts: 332
Attila_the_coder wrote:
> Are there any of the support / moderators out there who can tell me how
> I can get the renewal dates for multiple domains hosted at Freeola in my
> name, without having to resort to a whois search on each one
> individually?

Good post - I've got a number of domains with FREEOLA and checking each one individually is a pain. I also noticed when the last one came up for renewal a few months back I only received the 1 reminder rather than the usual 1 per month for 3 months in advance.

Comments please FREEOLA...
Wed 01/09/04 at 18:16
Regular
"Chavez, just hush.."
Posts: 11,080
Most people will send you an email asking you to renew the domain, purely because it earns them money.

Freeola not caring whether you renew or not is quite odd really, they do want to make the purchase, don't they?

In fact quite a few registras allow you to have 'auto-renew' on which renews the domain automatically for you. You just provide the details and they'll renew it for you.
Wed 01/09/04 at 18:11
"quod erat demonstru"
Posts: 5
I've just got of the phone with Freeola support after a very worrying conversation.

Basically, Freeola failed to send me a domain renewal until a year after one of my domains expired. In the meantime, someone else has acquired the domain. Luckily, it wasnt an active site yet, so I've been saved a lot of embarrassment, but annoyingly this was a good net name that I've now lost.

Freeola's position is that it is not their responsibility to remind its users when a domain requires renewal...so hard luck.

Probably like many others out there, I've never kept a record of when any of the domains I own are due for renewal - Freeola have always pestered me with countless emails well in advance. Are there any of the support / moderators out there who can tell me how I can get the renewal dates for multiple domains hosted at Freeola in my name, without having to resort to a whois search on each one individually?

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