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I Telephoned SR today and got through to a lad called Scott, I asked him about the Non-Faulty No Mercy and he said that there was a Glitch-Free one available, I asked him if I could exchange my Glitchy Copy for SR's Perfectly good copy free of charge....
....Expecting the worst, as I had received the game about 4 months ago, I interrupted the long pause with a 'It doesn't really Matter I suppose' only to be beaten down with a very polite 'Of course we can sir, just send the Faulty game back with a short cover note and we will exchange the game."
"Oh Joy" I thought...
So who ever Scott is, Well Done, you do your company proud!
Ali, give this guy a medal, he was really polite and I was impressed with his customer service skills. He was working between 3:30 and 4:00 PM...
Yet another case to add to the 'SR Document of Quality Customer Service' If you have one...:D
The Game
....Expecting the worst, as I had received the game about 4 months ago, I interrupted the long pause with a 'It doesn't really Matter I suppose' only to be beaten down with a very polite 'Of course we can sir, just send the Faulty game back with a short cover note and we will exchange the game."
"Oh Joy" I thought...
So who ever Scott is, Well Done, you do your company proud!
Ali, give this guy a medal, he was really polite and I was impressed with his customer service skills. He was working between 3:30 and 4:00 PM...
Yet another case to add to the 'SR Document of Quality Customer Service' If you have one...:D
The Game
Page:
Looks like Goatboy may have started a "be nice to people at work" trend.
Ooops, if this leaks to the Ungulate Fraternity, I will be revoked membership and have to pass myself off as a sheep gone wrong.
Durn
Ooops, if this leaks to the Ungulate Fraternity, I will be revoked membership and have to pass myself off as a sheep gone wrong.
Durn
Mr.Snuggly wrote:
...(Fruitcake)
...(Mmmmm....Pizza)
Great Minds eh Snuggly!?
:P
...(Fruitcake)
...(Mmmmm....Pizza)
Great Minds eh Snuggly!?
:P
Yep, all of the staff here at SR Towers are as kind and helpful as Scott. I have already given him his medal....
...(Fruitcake)
...(Fruitcake)
just wish that everyone was like that!
That's really cheered me up for the day. Thanks Game. :D
I Telephoned SR today and got through to a lad called Scott, I asked him about the Non-Faulty No Mercy and he said that there was a Glitch-Free one available, I asked him if I could exchange my Glitchy Copy for SR's Perfectly good copy free of charge....
....Expecting the worst, as I had received the game about 4 months ago, I interrupted the long pause with a 'It doesn't really Matter I suppose' only to be beaten down with a very polite 'Of course we can sir, just send the Faulty game back with a short cover note and we will exchange the game."
"Oh Joy" I thought...
So who ever Scott is, Well Done, you do your company proud!
Ali, give this guy a medal, he was really polite and I was impressed with his customer service skills. He was working between 3:30 and 4:00 PM...
Yet another case to add to the 'SR Document of Quality Customer Service' If you have one...:D
The Game
....Expecting the worst, as I had received the game about 4 months ago, I interrupted the long pause with a 'It doesn't really Matter I suppose' only to be beaten down with a very polite 'Of course we can sir, just send the Faulty game back with a short cover note and we will exchange the game."
"Oh Joy" I thought...
So who ever Scott is, Well Done, you do your company proud!
Ali, give this guy a medal, he was really polite and I was impressed with his customer service skills. He was working between 3:30 and 4:00 PM...
Yet another case to add to the 'SR Document of Quality Customer Service' If you have one...:D
The Game
Page: