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"eBay Problem"

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Sat 01/05/04 at 14:06
Regular
Posts: 13,611
So I bought the Zelda Collector's Edition disc off somebody, alledgedly brand new and boxed. For £20-odd.

And what do I receive? A poor condition disc with no box, manual or nothing. I've asked politely for him to return my money (plus return item postage fees) and I will happily return the item in the exact same state it was sent to me.

But he protested. I then argued further, saying that what I received was not what he described, and I am entitled to a refund or suitable replacement. Now he is simply ignoring me - evidently hoping I'll just give up.

But no. I've given this guy £20 and I want it back. What else can I do? Is there anything eBay can do? I'm not the most experienced buyer, so any help from knowledgable eBay members would be much appreciated.

Thanks a lot.
Sat 01/05/04 at 15:05
Regular
"SOUP!"
Posts: 13,017
Ali is an angry man. :-D
Sat 01/05/04 at 14:59
Regular
Posts: 10,489
It sucks majorly c*ck, people like that I want to grab and just mash in the face. When they ignore your mails it just compeltely extracts the urine. Email ebay with the item descirption attached and a scanned picture of your received item and protest like hell. Someone left me negative feedback after saying I was a "nasty person" after he bought my item, didn't send payment and then said he couldn't afford the item even though he said he had posted the payment 3 times.

Don't take eBay's first reply though, houndthem with mail until they sort it out.
Sat 01/05/04 at 14:59
Regular
"Jog on, sunshine"
Posts: 8,979
It does indeed say Brand new, but it doesn't say anywhere about it being boxed etc...

Just thought I should let you know.
Sat 01/05/04 at 14:51
Regular
"SOUP!"
Posts: 13,017
Hey mate, sadly there aint a right lot you can do.

you CAN ebay eBay and ask them to get in touch with the member regarding the item as, presumably, he gave his address to sign up to eBay with. At least you actually got the item instead of simply not receiving anything but people false-describing things on eBay is a hazard that is part of being an eBayer.

I dont tend to buy from users with a rating under 90% (everyone is allowed a few mistakes, my rating is only 97.9%. I also usually check for a picture of the item too, which in the case of your item there wasnt.

Live and learn, mate.
Sat 01/05/04 at 14:40
Regular
"bei-jing-jing-jing"
Posts: 7,403
"Positive Feedback: 94.7%
Member since 02-Feb-04 in Hong Kong"

That means only 1 in every 20 of his transactions have been pants. And, you should always, always avoid people in places like Hong Kong.
Sat 01/05/04 at 14:14
Regular
Posts: 13,611
[URL]http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&category=27221&item=3087488555[/URL]

When I went to see this, I noticed the guy's no longer even a registered user.

What a d*ck. It's not as if he'd lose anything returning it to me.
Sat 01/05/04 at 14:08
Regular
"bei-jing-jing-jing"
Posts: 7,403
Can you post the link to the item description?
Sat 01/05/04 at 14:06
Regular
Posts: 13,611
So I bought the Zelda Collector's Edition disc off somebody, alledgedly brand new and boxed. For £20-odd.

And what do I receive? A poor condition disc with no box, manual or nothing. I've asked politely for him to return my money (plus return item postage fees) and I will happily return the item in the exact same state it was sent to me.

But he protested. I then argued further, saying that what I received was not what he described, and I am entitled to a refund or suitable replacement. Now he is simply ignoring me - evidently hoping I'll just give up.

But no. I've given this guy £20 and I want it back. What else can I do? Is there anything eBay can do? I'm not the most experienced buyer, so any help from knowledgable eBay members would be much appreciated.

Thanks a lot.

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