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"Email Problems???"

Anyone else experiencing email problems this evening? Tried to access my accounts twice within the last few minutes and the following error was displayed:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'xxxxxxx', Server: 'mail.freeola.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

Any suggestions, thanks.

The POP3 server was unavailable for a short while (by the time someone had typed the status page text it was back up!). We do have monitoring systems in place that check all our services all the time and alert support and systems if there are any problems. I believe support were alerted and contacted the engineers straight away to get this sorted. Apologies for any inconvenience.

Thanks H and Pete, all seems to be as normal a few minutes ago. Access was extremely slow, as if it was thinking about what it was supposed to be doing, and then it 'shot' through. All ok now.

It always seems to happen when you are expecting an important email:-D

Thanks again

My email is working fine,just checked it.I have had this very same problem a couple of times in the past though.On both occasions it fixed itself (so to speak) after a few hours.Sorry couldn't be of more help DL,just thought I'd let you know the problem is obviously not affecting all Freeola mail accounts.

Edit : Hmmm's post wasn't in thread when I wrote this.

Hi DL,
Everything seems to be back to normal now, I guess the email server went 'unavailable' for a short while.

Freeola should install some sort of alert mechanism so they know when lots of visitors are checking the Service Status page, as this would be an indication that something's not right ;¬)

Or just setup an email account to check for mail every 5 mins! :¬P



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Anyone else experiencing email problems this evening? Tried to access my accounts twice within the last few minutes and the following error was displayed:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'xxxxxxx', Server: 'mail.freeola.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

Any suggestions, thanks.