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My TFT Screen just died, and ive only had it 25 days. Everything that shud have been black went green, god knows why?
I tried to do an RMA, but Ebuyer wont let me, say it needs to go back to Philips direct. Its under 30-day return limit though, so I have emailed for a refund.
Does any1 know any other contact info apart from this crap enotes? Like an Email, Head Office, Fax, Address?
Any1 ever taken them to small claims court at all?
Dan.
I tried to do an RMA, but Ebuyer wont let me, say it needs to go back to Philips direct. Its under 30-day return limit though, so I have emailed for a refund.
Does any1 know any other contact info apart from this crap enotes? Like an Email, Head Office, Fax, Address?
Any1 ever taken them to small claims court at all?
Dan.
Page:
thnx, im phoning tommorrow, ill let u all know how it goes.
my dad is gonna phone and he runs his own business, so he'll kick them in the teeth if they refuse :D.
Does any1 know why the colors on the monitor would screw up? All I did was change the PSU.
my dad is gonna phone and he runs his own business, so he'll kick them in the teeth if they refuse :D.
Does any1 know why the colors on the monitor would screw up? All I did was change the PSU.
Fl4wless wrote:
> I mite have a chance of a refund then.
>
> I aint bought from a shop in years, but I think I'll make an
> exception in this case.
It's under warranty, so your fully entitled to a refund. Threaten them with Trading Standards, always works for me.
Did you use a credit card to pay for it? If so, you have more protection/rights. Legally though, if the goods are not fit for the purpose you purchased them for, you are fully entitled to a refund, the retailer is not allowed to alter you basic rights, though they may offer you a credit note/replacement, you have the right to refuse this.
Have a look at tradingstandards.gov.uk.
> I mite have a chance of a refund then.
>
> I aint bought from a shop in years, but I think I'll make an
> exception in this case.
It's under warranty, so your fully entitled to a refund. Threaten them with Trading Standards, always works for me.
Did you use a credit card to pay for it? If so, you have more protection/rights. Legally though, if the goods are not fit for the purpose you purchased them for, you are fully entitled to a refund, the retailer is not allowed to alter you basic rights, though they may offer you a credit note/replacement, you have the right to refuse this.
Have a look at tradingstandards.gov.uk.
I mite have a chance of a refund then.
I aint bought from a shop in years, but I think I'll make an exception in this case.
I aint bought from a shop in years, but I think I'll make an exception in this case.
Well i'm never going to buy anything from them ever again. I bought an MP3 player from there and after a few weeks it decided to stop responding to button presses. So i sent it back, but they only let me get it replaced. So i got it replaced and after two or three months this time it stopped working again, i thought i had no chance in hell of getting a refund because they had discontinued it, but fortunately they refunded me the whole price this time. Even tho' i got my money back it has taught me 2 important lessons. Never buy anything from Ebuyer (tho' some will disagree) and always buy decent branded items...
My TFT Screen just died, and ive only had it 25 days. Everything that shud have been black went green, god knows why?
I tried to do an RMA, but Ebuyer wont let me, say it needs to go back to Philips direct. Its under 30-day return limit though, so I have emailed for a refund.
Does any1 know any other contact info apart from this crap enotes? Like an Email, Head Office, Fax, Address?
Any1 ever taken them to small claims court at all?
Dan.
I tried to do an RMA, but Ebuyer wont let me, say it needs to go back to Philips direct. Its under 30-day return limit though, so I have emailed for a refund.
Does any1 know any other contact info apart from this crap enotes? Like an Email, Head Office, Fax, Address?
Any1 ever taken them to small claims court at all?
Dan.
Page: