Viewing Thread:
"Is there an E Mail problem?"

Hi is there a problem with the email servers? i sent an email yesterday morning to a BT address at 9.27AM it arrived to them at 6.15PM I have sent an email to myself and its out and in straight away with no hold ups but this morning I sent an emauil to an Orange customer at 9AM and she still has not received it, I wonder if its a freeola problem or the other ISPs?

Digi

Warhunt wrote:
> Eccles wrote:
> Red is used for important things like when we run out of tea!
>
> Thats not important. Running out of coffee however........

We'd need an infra-red option for that.

Eccles wrote:
> Red is used for important things like when we run out of tea!

Thats not important. Running out of coffee however........

Eccles wrote:
> Red is used for important things like when we run out of tea!

Now that would be a dark, dark day.

Red is used for important things like when we run out of tea!

Made me smile that you only flagged that as a 'minor problem' on the email status 'gauge' :¬)

What do you use RED email status for?...







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Yep, came back up around 5 o'clock and should be working fully now, although maybe a little slowly for a few minutes more whilst everyone hits it at the same time.

Sorry for the inconvenience caused by this downtime.

Seems OK now.

Mine isn't working either.Getting this error message :

The server responded with an error. Account: 'mail.freeola.net', Server: 'mail.freeola.net', Protocol: POP3, Server Response: '-ERR Cannot connect to POP server 81.31.99.8 (81.31.99.8:110), connect error 10061', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

Edit : Just seen there is problem and Freeola are working on it.

We do use graylisting, I'll have a chat with MotoMoto, to run him down on how that works, but graylisting is basically a method of reducing spam based on the fact that spam is often sent from specialised tools that if they are refused access the first time will not try an address again. So if we delay access for 5-15 minutes often spammers will not retry the address, whereas correctly configured email servers will.

Hi Guys,

No problems that we were aware of, I've learnt that generally if there is a long delay in messages being delivered, it is generally down to the recipients e-mail servers.

I've also learnt (mainly from speaking to other customers) that when sending a message to an external (non-Freeola) hosted e-mail address for the first time, there seems to be a delay (few hours), but all messages sent after this first message come through rather quickly.

I'm not sure if this is some form of grey listing...

But Digi,

I think if you sent an e-mail to the BT address again, it would be delivered nearly instantly, the Orange account will probably be the same after they have received the first message.

But don't hold me to this !