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"Increase in SPAM to Freeola hosted domains."

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Wed 20/05/09 at 17:55
Moderator
"Are you sure?"
Posts: 5,000
Hi,
I've mentioned this in the 'formmail problem' thread but thought it was worth raising in the 'Services' forum.

Over the last few weeks I've seen a rise in the amount of spam - all of a sexual nature to numerous domains and accounts.

Of course I appreciate there is no easy fix for SPAM but 3 of my Freeola hosted clients have now contacted me asking if anything can be done which has prompted this post.

Both my Outlook junk mail filter and GoogleMail's spam filter is correctly capturing the spam so the senders details must be reasonably static - so I can't see why Freeola's filters can't be updated to manage things better.

I've regularly been sending samples to Freeola's abuse@ address where you receive an automated email acknowledgement.

Could Freeola please provide an update here so I can reassure my clients improvements are in hand?


Thanks in advance :¬)



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Thu 21/05/09 at 20:26
Regular
"Feather edged ..."
Posts: 8,536
Neilj99 wrote:
> I have to agree.
>
> The amount of spam on my domain has gone through the roof - all
> sexually explicit.
>
> I use Mailwasher Pro to filter my mail and its just *full* of
> sex spam.
>
> I'm used to spam, but this seems to be wayyyy off the scale.
>
> Neil

Have been with Freeola for perhaps 10 years now and so cannot make any comments regarding other ISPs. But my accounts have always received a lot of spam - subject lines are sexually explicit but the message is always some viagara link. In the past I used to create Message Rules but the amount of variations was enormous. Now I just delete them - a pain but not a problem and yes I do agree, there has been a tremendous increase over the last five or six weeks.....but that's good old net life for you:-)

However I did have one client, a few months ago, who believed that it was a personal attack on him because they 'seemed' to always come from the same person. A quick phone call to Freeola solved his problem - delete the entire contents of his inbox on the server - there must have been thousands!! Made me smile afterwards as this client is 84 years old, in no need of viagara and can barely read his monitor unless the display is set at large font and he uses a magnifying glass...:-D
Thu 21/05/09 at 19:36
Staff Moderator
"Freeola Ltd"
Posts: 3,299
The abuse@ is generally for use tracking Freeola customers who are sending spam. We take this seriously, and the OM does continously resolve issues in that regard.
Thu 21/05/09 at 18:38
Regular
Posts: 595
I have to agree.

The amount of spam on my domain has gone through the roof - all sexually explicit.

I use Mailwasher Pro to filter my mail and its just *full* of sex spam.

I'm used to spam, but this seems to be wayyyy off the scale.

Neil
Wed 20/05/09 at 18:11
Moderator
"Are you sure?"
Posts: 5,000
Thanks Warhunt.

I look forward to his response as the 'relevant action' doesn't seem to be helping ;¬)






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Wed 20/05/09 at 18:07
Staff Moderator
"Freeola Ltd"
Posts: 3,299
I know the abuse@ is continously checked by the office manager who takes the relevant action. I will mention your comments to him tomorrow and see how he responds, and then get back to you :D

In regards to the current upward trend in spam I also notice my hotmail account is inundated with spam too lately.
Wed 20/05/09 at 17:55
Moderator
"Are you sure?"
Posts: 5,000
Hi,
I've mentioned this in the 'formmail problem' thread but thought it was worth raising in the 'Services' forum.

Over the last few weeks I've seen a rise in the amount of spam - all of a sexual nature to numerous domains and accounts.

Of course I appreciate there is no easy fix for SPAM but 3 of my Freeola hosted clients have now contacted me asking if anything can be done which has prompted this post.

Both my Outlook junk mail filter and GoogleMail's spam filter is correctly capturing the spam so the senders details must be reasonably static - so I can't see why Freeola's filters can't be updated to manage things better.

I've regularly been sending samples to Freeola's abuse@ address where you receive an automated email acknowledgement.

Could Freeola please provide an update here so I can reassure my clients improvements are in hand?


Thanks in advance :¬)



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