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"Help needed with computer error"

Sometimes when I start uo my comp a blank error box comes up with a cross in it. If you click close it comes up what ever you do (moving the mouse, opening folders etc) It also stops me from accessing the internet. When the box is on the screen, if i press Ctrl Alt + Del, i have found that it seems to be something called "Rnaapp" If i keep restarting my comp it seems to go away but i am looking for a more permanent solution. The last time it happened was 4weeks ago, and it has started up again. Any help?

I have a PC card modem in my Laptop, (the comp with the error) it may not be Rnaapp, that was just the application which seemed to appear and disappear. Sometimes it comes up when i disconnect from the net. The first time the error occured i thought it was MSN as if i closed it and reset the error seemed to disappear. It is really annoying. I dont know what to do.

It is caused by your modem, sometimes It thinks there is already a connection so will not create one or come up with similar errors to do with connection or dialing up.
You may have to re-instal the modem, out of interest do you have any other dialers? Such as a fax machine or another internet service dialer? These could be causing it, get rid of any that you don't use.

Got a modem in your PC?

Sometimes when I start uo my comp a blank error box comes up with a cross in it. If you click close it comes up what ever you do (moving the mouse, opening folders etc) It also stops me from accessing the internet. When the box is on the screen, if i press Ctrl Alt + Del, i have found that it seems to be something called "Rnaapp" If i keep restarting my comp it seems to go away but i am looking for a more permanent solution. The last time it happened was 4weeks ago, and it has started up again. Any help?