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"Collection problems."

Has anyone else booked with Dixons?? And has the same trouble as me?
After gratefully recieving my confirmation letter telling me that my machine is ready for collection at Dixons Wimbledon branch on launch day, I booked the 24th off to enjoy the day in full.
I reserved a package of 1 DVD and 2 games.
It said in their promotional litrature that once I know when I'm collecting the machine I can book the games I want. Fine. I went down to reserve ISS and SSX - only to be told that launch day is the 26th (a Sunday!?), and that I'll just have to turn up and hope they've got the games I want, because they don't know what they'll be getting!!
I can't believe I'm paying £399 for that sort of service!
I do despair. I'm going to have to queue up Jappo style to make sure I get my games!

You have to laugh, turned up at EB at 8.00 and their terminals were down and could not except cards. It was comical everyone running to cash points to get money.

Anyway got the machine and it is everything i hoped for and more

Just picked up my machine from Dixons this morning. They truely are the pits.
I got 3 games and an extra joypad. I worked out that I'd be saving about 15 quid or something on the deal. I pick up the machine, and the extra joypad is some piece of rubbish that couldn't cost more than £9.99.
They didn't specify that it wouldn't be the official pad, as I assumed it would be.
Out of order!
ps. ISS is amazing! SSX is great! Timesplitters is tops! and the machine rocks!! (but I'm at work now):(

I've had a very interesting conversation with SCEE customer services today, and the guy on the phone told me that all the launch day letters had now been sent out. The rest of you who are having to wait will be allocated your machines in batches. They will be sent out in order of the pre-order date on the forms. The next batch of letters will be with the lucky people (Hopefully) by the end of this week. They again stressed that only official pre-orders will guarantee a PS2 before Xmas.

Also it is apparent that i am not the only one who has been the victim of an error. A whole batch of pre-orders got wrongly placed, and some people who pre-ordered later than the 20th september, and got a collection letter for the 24th November, are about to get a disappointing phone call from SCEE.

P.S. They have got to the bottom of the mistake that they made with my order, some fool have put my date down as the 12th OCTOBER, instead of 12th SEPTEMBER. You just can't get the staff anymore.

Know how you feel kinda, a mate of mine handed over a 50 quid deposit to a shop called 'chips' in middlesborough, since then, the shop have forgotton where his receipts are, haven't ordered a unit, and didn't know what the release games might be. Alarm bells or what. Makes dixons look organised.

by the way, could I borrow the semtex vest for my next performance review at work ?

i went to the branch of dixons from where i am picking my PS2 up from (city of london branch) and they said that they were getting all of there PS2's and games and stuff on thursday for sale on friday. so me and my mate are going to sneek out of work and pick it up at 9.00am . i have also taken a half day aswell .....how sad. im going for the 3 game + extra contoller bundle by the way.

I spoke to EB at Preston and they are opening at 8.00am, they cannot open any earlier as security does not arrive until 8.00am, sounds ominious.

However they did say i was lucky as only 50% of those that preordered at EB are getting their machines on launch.

I've booked my at cardiff dixons but have yet to receive my confirmation letter. it should've arrived today. i'll pop into the store tomorrow and tell you what they say!!

If I turn up at Dixons on the 24th (as specified on my letter), and:
a) They don't have my machine.
b) They don't have SSX and ISS.
I am going to make a public scene so large it'll make the staff cry.
I have to say that the member of staff I spoke to couldn't tell his a$$ from his elbow, and the woman next to him was so poor at English, she thought I was trying to get a pre-order form.
So I'm still hopefull.
I'm going to turn up at Dixons at 9am next friday with a vest made from a couple of pounds of semtex. I will get what I want. It's so near I can smell it....

As I understand it, if you have a FINAL confirmation letter from Sony, YOUR machine has been dispatched to the shop from which you ordered.

Therefore, the shop have no reason or excuse to tell you that they don't have your machine. I don't think they are permitted to give your machine to anyone else.

Sorry for the multiple post!