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Well legally they have to give you a prize. But we sent off one of those about christmas time to claim £300 of holiday vouchers and nothing got sent back so i can only assume that they won;t give prizes when it says you have won. Which is illegal.
They care £1:50 a min max lend of call 4 mins 55 seconds (which will bill you for 5 mins i imagine).
I've won on scratch cards before, but you have to phone a number, and the cost is like £2 a minute. By the time they tell you your prize, you've spent more than the prize is worth
WIth these kinda things it's more of a case of who didn't win, you always phone up and you've won a pack of seeds or a pair of 50p Sunglasses.