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So far all I've got is a E-mail confirming my order and giving me an order number.....
Fingers crossed.........
Babylonian, you mentioned something about an 'order number'. Is that a diferent number to the pre-order number on the blue forms?
> sent but never arrived at my end. I've been told that the e-mail
> confirming pick-up date, is the one to take to the shops (with the
> pre-order form) when you collect your PS2.
> Can anyone confirm this, as they didn't sound massively convinced,
> and there was a great deal of discussion between the assistant and
> her supervisor (and they can't resend the original e-mail to me,
> all I have is an e-mail that my order was received and processed)
That e-mail sounds like it's the confirmation that your pre-order was received - in essence it's the same as the 'real' letter that I got - and I think that is all you should have at this stage.
An e-mail confirming the collection date is, I imagine, still to be sent to you - just as I should get a second letter in the next few weeks confirming my collection date.
Can anyone confirm this, as they didn't sound massively convinced, and there was a great deal of discussion between the assistant and her supervisor (and they can't resend the original e-mail to me, all I have is an e-mail that my order was received and processed)
I was also told that my order had 'Collect from retailer at launch' on it, but I'll wait to see what the next letter says before getting over-excited.
Others - myself included - also tried this, but were told that they didn't have the information available on the helpline. See the thread "Has anyone phoned this number?" below this one.
It's up to you if you want to give it a go - the number's 0990 99 88 77... good luck!
So far all I've got is a E-mail confirming my order and giving me an order number.....