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"Red Tape and Morons"

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Mon 15/04/02 at 14:33
Regular
Posts: 787
So I've lost my inhaler, and I need it to be able to breath should I get an asthma attack.

I phone my doctor's surgery and explain the situation. I ask if I can please come down after work and pick up a prescription for one so I can get it from the chemist tonight.

"We can't do that over the phone"
"I understand that, but this is an emergency. I can't breath without one"
"You need to come in"
"Ok, so I can come in tonight and pick up the prescription?"
"No, the doctor will need to sign it and they finish tonight at 5pm"
"But I can't breathe without one. I will die. What do I do?"
"..I don't know"
"I have to have an inhaler, tonight. Otherwise I cannot breathe. I'm not asking for morphine or heroin, I'm telling you that I am in serious trouble without an inhaler and I don't have one"
"Well there's nothing we can do"
"What is your name please?"
"...why?"
"Because without an inhaler, I can die if I have asthma attack. It will be your fault that I do not have an inhaler and you will be held responsible. I'm asking you what do I do to get one, tonight?"
"...goodbye"

And she hangs up.
She f###ing hangs up on me.
So I phone back and complain, they hang up again.

This country disgusts me.
Mon 15/04/02 at 14:55
Regular
"Infantalised Forums"
Posts: 23,089
It's not that I'm about to have an attack, I'm a tad tight-chested and coughy but I have rehearsals tonight and know what will happen once I get out of breath.

I just can't believe that dopey #### hung up on me.
I'll pop to A&E on the way home if needs be, I'm just more flabbergasted at receptionist's attitude.

"Hello, I need this to breathe."
"So?"
Mon 15/04/02 at 14:51
Regular
"Acid Casual"
Posts: 3,038
I often find losing my inhaler tends to panic me into wheezing. But it never gets too out of control.

Isn't there anyone where you work with Asthma?

Lay off the fags til you find an inhaler too...
Mon 15/04/02 at 14:47
Regular
"Bounty housewife..."
Posts: 5,257
You need to speak to someone else that has more than 3 brain cells. Does this person not realise what Asthma is and does she not realise that stress is one of the things that can bring it on.

I think I'm lucky with the surgery I use cos this would not happen, they have always been very helpful and will take prescriptions over the phone as long as you give a good reason why.
Mon 15/04/02 at 14:42
Regular
"Wasting away"
Posts: 2,230
Sounds like a crap situation, but theres really nothing that you can do, as it's procedure and all that crap. But, come off it, it's a freaking inhaler. You're not purchasing guns, drugs or some fancy car, you're trying to get hold of something thats saving your life.

I think her hanging up on you was probably the final straw and I'd have got rather p^ßß´? at that point
Mon 15/04/02 at 14:38
Regular
"not dead"
Posts: 11,145
Wazzocks.

They have no idea of the importance of their jobs, and if they did they couldn't handle it, and would cry like babies.
Mon 15/04/02 at 14:33
Regular
"Infantalised Forums"
Posts: 23,089
So I've lost my inhaler, and I need it to be able to breath should I get an asthma attack.

I phone my doctor's surgery and explain the situation. I ask if I can please come down after work and pick up a prescription for one so I can get it from the chemist tonight.

"We can't do that over the phone"
"I understand that, but this is an emergency. I can't breath without one"
"You need to come in"
"Ok, so I can come in tonight and pick up the prescription?"
"No, the doctor will need to sign it and they finish tonight at 5pm"
"But I can't breathe without one. I will die. What do I do?"
"..I don't know"
"I have to have an inhaler, tonight. Otherwise I cannot breathe. I'm not asking for morphine or heroin, I'm telling you that I am in serious trouble without an inhaler and I don't have one"
"Well there's nothing we can do"
"What is your name please?"
"...why?"
"Because without an inhaler, I can die if I have asthma attack. It will be your fault that I do not have an inhaler and you will be held responsible. I'm asking you what do I do to get one, tonight?"
"...goodbye"

And she hangs up.
She f###ing hangs up on me.
So I phone back and complain, they hang up again.

This country disgusts me.

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